Medical Administrative Assistant/receptionist

hace 5 días

Ciudad Del Sol, México Intugo A tiempo completo

**Location**: On site | **Position Type**: Full-TimeAre you passionate about providing outstanding patient service and have a background in healthcare administration? We are seeking a **Medical Receptionist** to join a leading ophthalmology practice. In this fully remote role, you will be the first point of contact for patients, responsible for scheduling appointments, verifying insurance, conducting follow-ups, and supporting the clinical and administrative teams. Your work will directly impact the quality of patient care by ensuring smooth communication and operational efficiency throughout the patient journey.**Key Responsibilities**:- Answer incoming calls in a professional and courteous manner.- Schedule, confirm, and reschedule appointments using electronic health record systems.- Verify insurance coverage and obtain pre-authorizations when required.- Handle medical record requests and ensure compliance with privacy regulations.- Conduct appointment reminders, patient follow-ups, and reactivation outreach.- Support patient billing follow-ups with a respectful and service-oriented approach.- Educate patients pre-surgery and collect feedback post-procedure to enhance care quality.- Maintain accurate and timely documentation of all patient interactions.- Collaborate with clinical, billing, and administrative teams to deliver seamless service.- Minimum 1 year of experience in a medical office or healthcare contact center.- Proficient in electronic scheduling and medical record systems.- Excellent communication, organizational, and customer service skills.- Familiarity with insurance verification and authorization processes.- Maintains a high level of professionalism, confidentiality, and attention to detail.Join a supportive, patient-centered team and make a real difference from the comfort of your home. If you're detail-oriented, tech-savvy, and passionate about healthcare service, we’d love to hear from youTipo de puesto: Tiempo completoSueldo: A partir de $25,000.00 al mesPregunta(s) de postulación:- Tienes experiência dentro del área medica (oftalmología de preferencia)?Experiência:- como asistente personal: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial

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