E-commerce Customer Support Specialist

hace 2 semanas


Ensenada, México MD International Baja A tiempo completo

Descripción y detalle de las actividadesAbout Us:We're a vibrant online store handling customer service for multiple stylish apparel brands. We're in search of talented individuals who can join us as E-Commerce Customer Support Specialists.What You'll Do:- Resolve customer queries and issues in a proactive and friendly manner.- Provide detailed information about our products, orders, and shipping processes.- Guide customers through the purchasing and return processes.- Collaborate with other teams to ensure customer satisfaction for various apparel brands.Experiência y requisitosWhat We're Looking For:- Strong communication skills in English, both written and spoken.- Previous experience in customer service is beneficial.- Familiarity with online shopping and e-commerce practices.- Ability to work independently and handle tasks efficiently.- Punctuality and reliability in showing up to work on time.**Requirements**:- High school diploma or equivalent; college education is a plus.- Flexible availability, including weekends and holidays.Available Shift Hours:- Mon - Fri: 8:00 AM - 6:00 PM- Mon - Fri: 8:30 AM - 6:30 PM- Mon - Fri: 9:00 AM - 7:00 PM- Mon - Fri: 9:30 AM - 7:30 PMPerks:- Competitive pay for your independence and skills.- Opportunities for personal and professional growth.- Fun and inclusive workplace environment.Beneficios- Beneficios de acuerdo a la LFT- Servicios medicos en planta- Comedor**Número de vacantes** 1**Área** Atención a Clientes/Call Center/Telemarketing**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno**Jornada** Tiempo Completo**Horario**- Tiempo completo- A tratar en entrevista- Lunes a viernes**Estudios** Preparatoria**Inglés**Hablado: Avanzado, Escrito: Avanzado**Disponibilidad p. viajar** No



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