Account Service Specialist

We are currently seeking an Account Service Senior Specialist to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.

We are currently seeking an Account Service Senior Specialist to join our team in Mexico.- Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.- Responsibilities include the management and oversight of service delivery...

**Req ID**: We are currently seeking a Account Service Specialist to join our team in Guadalajara, México (MX-MEX), Mexico (MX).Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of incidents through collaboration with the User, Service...

**Req ID**: We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Responsible to lead and manage day to day major incidentsActs as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of...

We are currently seeking an Account Service Senior Specialist to join our team in Mexico. In this role you will be responsible for: - Individuals have a deep understanding of their own area. - They manage critical projects with general direction and may allocate some work to others Requirements for this role include: - Assigned to larger / more complex...

**Req ID**: We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Acknowledge, Analyze, Manage & Resolve L1/ L2 Digital Key and Connected Room Incidents in ServiceNowParticipate in the real time on call support daytime/evening/weekend hours and shift rotationReal time support for Hilton's...

**Req ID**: We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Acknowledge, Analyze, Manage & Resolve L1/ L2 Digital Key and Connected Room Incidents in ServiceNowParticipate in the real time on call support daytime/evening/weekend hours and shift rotationReal time support for Hilton's...

We are currently seeking an Incident Manager to join our team in Mexico**Position's General Duties and Tasks**:- Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver...

Job ID: R46020 **Customer Account Specialist** Primary Location: Guadalajara, Jalisco Mexico *** The Customer Account Specialist role entails delivering prompt, efficient customer service to both internal and external stakeholders while simultaneously ensuring operational excellence. This position demands a proactive approach to anticipating and meeting...

Job ID: R45315**Customer Account Specialist**Primary Location: Guadalajara, Jalisco Mexico***The Customer Account Specialist role entails delivering prompt, efficient customer service to both internal and external stakeholders while simultaneously ensuring operational excellence. This position demands a proactive approach to anticipating and meeting customer...