Account Service Senior Specialist

hace 3 semanas


Guadalajara, México NTT Data Services A tiempo completo

We are currently seeking an Account Service Senior Specialist to join our team in Mexico.- Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.- Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic.- **Job Segment**:Consulting, Change Management, Technology, Management



  • Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking an Account Service Senior Specialist to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.


  • Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking an Account Service Senior Specialist to join our team in Mexico.In this role you will be responsible for:- Individuals have a deep understanding of their own area.- They manage critical projects with general direction and may allocate some work to othersRequirements for this role include:- Assigned to larger / more complex service...


  • Guadalajara, México Hashmap A tiempo completo

    **Req ID**:246217 We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Responsible to lead and manage day to day major incidents Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups - Assesses the impact and...


  • Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking an Incident Manager to join our team in Mexico**Position's General Duties and Tasks**:- Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver...


  • Guadalajara, México NTT DATA A tiempo completo

    **Req ID**:230773 We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Acknowledge, Analyze, Manage & Resolve L1/ L2 Digital Key and Connected Room Incidents in ServiceNow Participate in the real time on call support daytime/evening/weekend hours and shift rotation Real time support for...


  • Guadalajara, México NTT Data Services A tiempo completo

    **Req ID**: 230773 We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Acknowledge, Analyze, Manage & Resolve L1/ L2 Digital Key and Connected Room Incidents in ServiceNow Participate in the real time on call support daytime/evening/weekend hours and shift rotation Real time support for...


  • Guadalajara, México Krayden Inc. A tiempo completo

    **About Us**: Krayden Inc. is a leading, technical distributor that partners with the industry’s premier suppliers to deliver engineered solutions, customized support, and best in class responsiveness to our customers. - Products that perform: We supply specialty engineered solutions from premier suppliers, that enable our customers to push the envelope of...


  • Guadalajara, México C.H. Robinson A tiempo completo

    Job ID: R45315**Customer Account Specialist**Primary Location: Guadalajara, Jalisco Mexico***The Customer Account Specialist role entails delivering prompt, efficient customer service to both internal and external stakeholders while simultaneously ensuring operational excellence. This position demands a proactive approach to anticipating and meeting customer...


  • Guadalajara, México OMRON A tiempo completo

    We are looking for our next Account Development Specialist for the Guadalajara area. Our Account Development Specialist will bethe initial and sustained inside sales contact for designated customers. As main activities you will have: - Handling incoming queries and building good client relationships - Manage and execute the Lead Method and other Queues...


  • Guadalajara, Jalisco, México Sidel A tiempo completo

    Contract TypePermanentCountryMEXICOLocationGuadalajaraYour opportunityJoin Sidel as Lead, Services Account Management | MAM, and take the lead in shaping the future of customer success in the packaging industry. Drive strategic partnerships, deliver exceptional service value, and lead a high-performing team that defines excellence across the region. Be the...