P&o Services Manager
hace 7 días
Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable biosimilar and generic medicines. As we move forward on this new and ambitious path, unique opportunities will arise, both professionally and personally. Join us—the future is in our hands**Key Responsibilities**:**Major accountabilities**:- Ensure the operational conversion of the P&O Services and P&O strategic goals within a dedicated client group.- Coordinate and support processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Practice Networks and IT as required -Manage the delivery of services and processes to customers/users and conduct assessments of processes to identify areas of improvement and define solutions that deliver business value.- Contract and set expectations with Unit P&O / others as relevant on what services P&O Services will provide and ensure that roles and responsibilities for processes end-to-end are clearly defined and understood.- Support periodic cost and efficiency analyses to support productivity objectives.- Deliver and present key data to supervisor and provide advice and support in data analysis and evaluation -Provide support for coaching the organization on P&O processes related to P&O Services, e.g. global standards, efficiency, ESS/MSS.- Support / participate in budget planning discussions, SLA process.- Supervise the performance and talent development of a small team.- Participate in or lead P&O Services Projects at country or BU level.- Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)**Key performance indicators**:- Feedback from internal partners and client groups - P&O Services delivered on time with the right level of quality**Minimum Requirements**:**Work Experience**:- New Product Innovation.- Collaborating across boundaries.**Skills**:- Change Management.- Curiosity.- Data Privacy.- Employee Experience.- Hr Operations (Hr Ops).- Hr Service Delivery.- Hris (Human Resource Management System).- Human Resource Management System.- Human Resources (Hr).- Human Resources Management.- Labour Law.- Payroll.- Sdm.- Service-Level Agreements (Sla).- Talent Development.**Languages**:- English.**Why Sandoz?**Generic and biosimilar medicines are the backbone of the global pharmaceutical industry. Sandoz, a leader in this sector, provided more than 900 million treatments to patients in over 100 countries in 2024. And while we are proud of this achievement, we aspire to do even more Through investments in new development capabilities, production facilities, acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients access high-quality, affordable medicines in a sustainable way.**Commitment to Diversity and Inclusion (integrated in Workday)**:We are committed to creating an exceptional and inclusive work environment and diverse teams that represent the patients and communities we serve.
-
Payroll Services Expert
hace 3 semanas
Insurgentes, México Sandoz A tiempo completoAs a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward.**Major accountabilities**:- Support the team in the operational conversion of P&O strategic objectives.- Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services,...
-
Time Services Expert
hace 1 semana
Insurgentes, México Novartis A tiempo completo**Summary**: To coordinate with global services centers the implementation and execution of the end-to-end Time Services policies, programs and regulatory requirements into the dai-ly operations of People & Organization (HR) Services as well as to provide support on Time & Attendance tool. **About the Role**: LI-Hybrid **Key Responsibilities**: - Work...
-
Insurgentes, México Sandoz A tiempo completoSandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!To manage operational tasks and...
-
Regional Service Manager Americas
hace 6 días
INSURGENTES (Sandoz), México Sandoz A tiempo completoJob Description Summary- -Responsible for holistic IT Service Management including all ITIL Processes, Service Operations as well as Operational Quality Management oversight along with continual service improvement and supplier operational governance. -Govern the service operations, service transition, quality, compliance, and audit readiness of services...
-
Time Services Expert
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**: This role reports directly into the Time Service Delivery Manager Location: México, CDMX LI-Hybrid **About the Role**: **Key Responsibilities**: - Provides day-to-day Time Services Delivery operations with compiling and entering time & attendance data and reconcile errors to maintain accurate and complete time & attendance records, all in...
-
Head People Services
hace 1 semana
Insurgentes, México Novartis A tiempo completo**Summary**: LI-Hybrid Location: Mexico City, Mexico The Head of People Services & Solutions (PS&S) LaCan is a pivotal and strategic leadership role within the LaCan market, responsible for aligning and translating country-specific service and operational requirements into effective delivery through PS&S. This role ensures excellence in execution by working...
-
Senior Medical Information Manager Ii
hace 4 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:This role is responsible for providing functional and therapeutic area/brand expertise to support responses to sophisticated and highly complex escalated medical enquiries, and other medical information activities such as creation and quality review of other MI documents.**About the Role**:**Key Responsibilities**:- Delivery of MI services for...
-
Learning & Talent Central Services Specialist
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**: Manejar y coordinar todos los procesos, principios y directrices administrativos de P&O Services para un pequeño grupo de clientes **About the Role**: LI-Hybrid **Key Responsibilities**: - Perform and deliver high quality training activities in Novartis Learning Management System - Ensure compliance to Novartis internal quality standards,...
-
Strategic Access Manager
hace 2 semanas
Insurgentes, Guanajuato, México Novartis A tiempo completoJob Description Summary#LI-HybridLocation: Mexico City, MexicoRelocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible.Ready to shape how more patients access essential treatments across Mexico? As a Strategic Access Manager, you'll lead the implementation of a sustainable...
-
Web Operations Manager
hace 3 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:The Web Operations Manager will support the execution of web projects within various CMS platforms (Drupal, Nutanix, Adobe Experience Manager). The Manager Web Operations will gather business needs from Web Delivery Manager and translate those requirements into the features available in the WCDA realm.**About the...