Sales & Operations Manager

hace 2 semanas


Ciudad de México IPF Digital A tiempo completo

**Who are we?**IPF Digital is a Fintech that is part IPF Group and that trades as Creditea in México. We provide consumer loans, and our mission is to make life easier by offering simple and personalized financial solutions to everyday Mexicans.Our organizational purpose is to build a better world through financial inclusion, and we see the role **Sales & Operations JR Manager** as being critical in shaping and persevering our organizational culture that is centred around our purpose.At IPF Digital we are committed to promoting strategies that help us maintain a balance between our personal and work lives, where each of our employees feels motivated and is reflected in business results.You'll join a highly engaged team ready to help you make your adaptation very easy and simple, and together achieve goals.**The role**Build connections with clients and partners, and ensure you embody our digital brand.**The responsibilities**- Deliver customer growth, meeting, and exceeding expectations.- Identify opportunities to grow and develop the business through acting on process- improvements and great ideas- Look for ways to simplify and automate any administrative processes you are responsible for executing.- Be aware and focused on performance data and metrics, supporting yourself and the team to improve and exceed targets- Focus on the details, process, and handle data carefully- Fully maximize on technology that is available- Seek every opportunity to increase our customer base- Handle all complaints in a pragmatic and focused way, taking learning and being focused on customer retention and advocacy- Look for ways to reduce costs and save money**So, what skills, knowledge, and experience do you have?**- Fluent in verbal and written business English (essential)- Problem solving- Seller- Innovative, inquisitive- A great communicator- Microsoft Excel- Data Analysis & Report Creation- Strategic, Mindset- Flowcharts, creation- Experience 1 to 2 years in process mapping- Experience directly with customers - customer centred- Experience in driving sales, personally and as part of a sales**What we can offer you**- Hybrid working model- Work Life Balance Program- Free Lunch- Various team building events throughout the year- 1DOC3 (Unlimited Sessions with Medical Attention, Psychological, Nutritional Advisory)- Self - caredays**Sound good?**If your answers is yes, please send us a brief cover letter outlining your experience and your CV.IPF Digital México is an Equal Opportunity Employer, and we value diversity and inclusion in the workplace. We seek to recruit, develop, and retain the most talented people from diverse cultures, perspectives, skill, and experiences within our workforce.All employment will be based on merit, competence, performance, and business needs



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