HR Application Support Expert

hace 1 semana


Insurgentes, México Novartis A tiempo completo

**Summary**:To support the development of People Services & Solutions (HR) processes, principles, and guidelines for a client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.**About the Role**:**Major accountabilities**:- **Provide 2nd level support** for Workday, SHAPEiN, and HR Core modules P32 and Q32 in SAP, ensuring the timely resolution of user issues and maintaining system integrity.- ** Collaboration with development teams**: Communicate user feedback, report bugs, suggest improvements, and assist in testing new features or enhancements.- ** Enhancement requests**: Manage, clarify, and prioritize enhancement requests to ensure changes meet user requirements and improve system functionality.- ** System access management and interface management**: Approve and manage system access roles and permissions for proper security and functionality; resolve interface issues and manage system integration between different platforms.**Position Requirements**:- Bachelor’s Degree- At least 2 years of Experience in SAP P32 (HR module) or Workday Data changes or both.- Skilled in collaborating with diverse teams and functions globally.- Ability to navigate ambiguity with ease.- Demonstrates proactiveness and resourcefulness. Quick to grasp new concepts.- Shows creativity in resolving issues- Novartis_ _is_ _committed_ _to_ _building_ _an_ _outstanding,_ _inclusive_ _work_ _environment_ _and_ _diverse_ _teams' _representative of the patients _and communities we serve._DivisionPeople & OrganizationBusiness UnitUniversal Hierarchy NodeLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaHuman ResourcesJob TypeFull timeEmployment TypeRegularShift WorkNo**Accessibility and accommodation**:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.


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