Technical Support Analyst
hace 3 días
An important company dedicated to the development of Software by expansion is looking for a Technical Support Analyst on site.Vacancy 50% Home Office, 50% on Site (Depends on the project)Bachelor's degree in Computer Science, equivalent experience or related degree.ESSENTIAL: Advanced English (Evaluation will be done) and availability to travel.Qualifications:- Demonstrable work experience in providing technical support- Mastery of English- Working knowledge of support software, databases and remote control- Skills for customer service and communication- Advanced multitasking and troubleshooting capabilities- Desirable to have experience in Retail (Point of sale)**Responsibilities**:- Provide first level contact and solutions to customer technical issues.- Appropriately escalate unresolved queries to the next level of support- Track, walk and redirect issues to the right resources- Update customer data and prepare activity reports- Guide customers through the problem resolution process- Ensure proper registration, documentation and closing- Recommend modifications and process improvements- Preserve and develop your knowledge of support procedures, products and servicesWe offer you:- Salary: 1,500 to 1,700 USD (Salary negotiable)- Vacation to celebrate the year- Hybrid work- Work schedule: from Monday to Friday from 8 am to 5 pm, with availability to do guard duty on weekends (These are roles and in any case there would be compensation)- Biweekly payment- It is not by projectIf it is of interest to you and covers the profile, do not hesitate to send your CV
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Technical Support Engineer
hace 1 semana
Miguel Hidalgo, México Alia Integrando Talento A tiempo completoDescripción **Gigamon**, empresa líder que brinda servicios de TI especializado en ayudar a las empresas para monitorear y dar soporte a las redes de infraestructura de las nubes y data services, busca a su próximo **Technical Support Engineer.** **Requisitos**: - 1 a 2 años de experiência en Technical Support de redes - Se puede tener experiência...
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IT Analyst
hace 3 semanas
Miguel Hidalgo, México Tiffany & Co. A tiempo completo**Main Purpose**The primary responsibility of the Technical Services Lead Analyst is to provide project management and technical support of America’s retail operations within the Central and South America. This includes budgeting, organizing, and delivering technology in support of new locations, renovations, and relocations.The lead analyst will also...
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Technical Analyst
hace 2 semanas
Miguel Hidalgo, México IDS Comercial, S.A. de C.V. A tiempo completoids Comercial es una empresa 100% mexicana dedicada a TI con 40 años de experiência y presencia en México, Latinoamérica y EEUU. Más de 1500 consultores trabajan con un gran número de proyectos dentro de los sectores financiero, comercial, manufacturero, telecomunicaciones, servicios, gobierno, entre otros.Estamos acreditados en el Nível 5 de CMMI...
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Technical Support Level 1
hace 2 semanas
Miguel Hidalgo, México PF Hunters A tiempo completo**Technical support level 1**Activities- Specific location/ Direction (City): Mexico City. Alcaldia Miguel Hidalgo.- Working model: Permanent Hybrid / Hybrid during pandemic / 3 days in Offices, which ones not confirmed yet.- Work Hours: 9:00 am - 6:00 pm, L1 production support (Weekend shift rotational )- Work schedule (Days): Monday- Friday- High...
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Sales Support Asst Analyst
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completoOverview:Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment?If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do.We are currently looking for a**Sales Support...
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Sales Support Jr. Analyst
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completo**Overview** - Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment? If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do. - We are currently looking for a **Sales...
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Sales Support Jr. Analyst
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completo**Overview**- Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment? If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do.- We are currently looking for a**Sales...
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Technical Analyst
hace 5 días
Miguel Hidalgo, México IDS Comercial, S.A. de C.V. A tiempo completoids Comercial es una empresa 100% mexicana dedicada a TI con 40 años de experiência y presencia en México, Latinoamérica y EEUU. Más de 1500 consultores trabajan con un gran número de proyectos dentro de los sectores financiero, comercial, manufacturero, telecomunicaciones, servicios, gobierno, entre otros. Estamos acreditados en el Nível 5 de CMMI...
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Technical Support Level 2
hace 2 semanas
Miguel Hidalgo, México PF Hunters A tiempo completo**Technical support level 2**Activities- Specific location/ Direction (City): Mexico City. Alcaldia Miguel Hidalgo.- Working model: Permanent Hybrid / Hybrid during pandemic / 3 days in Offices, which ones not confirmed yet.- Work Hours: 9:00 am - 6:00 pm, L2 production support (Weekend shift rotational )- Work schedule (Days): Monday- Friday- High...
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Sales Support Asst Analyst
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completoOverview: Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment? If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do. We are currently looking for a **Sales...
