Analyst, Tbs Support
hace 1 semana
Analyst, TBS SupportTechnical Description- Bridge information between our customers, our engineering teams and between departments- Work on implementing and improving technology-related operational processes- Plan and execute system upgrades with our operators- Install, configure, monitor, update and perform log analysis on various components of our stack- Provide feedback to the product and engineering teams relative to problems encountered and possible improvements to our systems- Support our local and international partners in configuration of the systems**Requirements**:- Must have a degree in computer science- Must have 3+ years of experience in technology and customer service- Experience or exposure to distributed systems- Experience working with databases, relational or NoSQL- Experience with ticketing systems ideally Jira- Experience with Linux/UNIX- Experience with cloud infrastructure (AWS, GCP, etc)- Ability to thrive in a startup environment- Ability to write thorough, scalable and clear documentation- Must be fluent in spoken and written English and Spanish- Train our local and international partners on our systems- Can help lead large projects from idea to positive execution- Ability to prioritize our customers’ (both internal and external) needs- Act on feedback to learn and growTipo de puesto: Tiempo completoSueldo: $30,000.00 - $40,000.00 al mesHorario:- Lunes a viernes- Turno de 8 horasPrestaciones:- Seguro de gastos médicos mayoresIdioma:- Inglés (Deseable)Lugar de trabajo: Empleo remoto
-
Analyst, Tbs Support
hace 1 semana
Desde casa, México Dew Software A tiempo completoAnalyst, TBS Support Technical Description - Bridge information between our customers, our engineering teams and between departments - Work on implementing and improving technology-related operational processes - Plan and execute system upgrades with our operators - Install, configure, monitor, update and perform log analysis on various components of our...
-
Support Analyst
hace 7 días
Desde casa, México U-hi A tiempo completoJob Title: Support Analyst (Excel specialist)Location: 100% Remote within MexicoJob Type: Full-time – Direct HireSalary: Up to $ 52,000 MXN monthly (gross base salary)Benefits: Direct hire + benefits above the lawRequirementsHigh PriorityMinimum of 5 years of relevant experience as a support analyst or in a similar role.Proficiency in Microsoft Excel with...
-
IT Support Analyst
hace 7 días
Desde casa, México Perficient A tiempo completo**IT Support Analyst** **Why is Perficient the best option?** Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as...
-
Support Analyst
hace 2 semanas
Desde casa, México Ellucian A tiempo completoTogether we are powering the future of Higher Education:Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher...
-
Security Support Analyst
hace 3 días
Desde casa, México Altumware A tiempo completo**ADVANCED ENGLISH REQUIRED** As an IAM Security Support Analyst II you will support the organizations Identity & Access Management program. You will interact with users and technical teams across Conduent to secure global systems to ensure compliance with corporate policy and multiple compliance frameworks including (ISO, HIPAA, PCI, SOC,...
-
Technical Support Analyst
hace 2 días
Desde casa, México Research Solutions A tiempo completo**Role**The Technical Support Analyst works towards ensuring the efficient operation of our employees' software and hardware systems. Your responsibilities will encompass a wide range of tasks focused on technical support. The position reports to the Technical Support Manager.**Responsibilities**- Manage technical support tickets in Zendesk ticketing system,...
-
IT Support Analyst
hace 4 semanas
Desde casa, México Research Solutions A tiempo completoThe **IT Support Analyst** ensures the efficient operation of our employees' software and hardware systems. This role provides direct technical support to internal team members and contributes to a secure, productive, and collaborative environment. The position reports to the Technical Support Manager.**Responsibilities**- Manage technical support tickets in...
-
IT Support Analyst
hace 2 semanas
Desde casa, México Research Solutions A tiempo completoThe **IT Support Analyst** ensures the efficient operation of our employees' software and hardware systems. This role provides direct technical support to internal team members and contributes to a secure, productive, and collaborative environment. The position reports to the Technical Support Manager.**Responsibilities**- Manage technical support tickets in...
-
IT Support Analyst
hace 2 días
Desde casa, México Research Solutions A tiempo completoThe **IT Support Analyst** ensures the efficient operation of our employees' software and hardware systems. This role provides direct technical support to internal team members and contributes to a secure, productive, and collaborative environment. The position reports to the Technical Support Manager. **Responsibilities** - Manage technical support tickets...
-
Ce Support Analyst
hace 2 semanas
Desde casa, México Bright Exchange A tiempo completo**Remote - Customer Enjoyment**: - ** About Bright**: *** At Bright, we are building a global movement to rapidly spread clean energy across Mexico. We do so by simplifying the adoption of rooftop solar via advanced technology and human connection. We’re fast-moving and results-oriented; we’re passionate about spreading solar energy as fast as humanly...