Bilingual Customer Experience Specialist
hace 2 semanas
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.As a Bilingual Call Center Customer Specialist at Nielsen, you'll play a vital role in shaping the future of media measurement. You'll be the face of Nielsen, interacting with and supporting our valued panel families.This role will require a combination of in office and remote work. The majority of the time, you will be required to work in Office.**Responsibilities**:- Cultivate and maintain strong relationships with Nielsen panel families.- Conduct engaging phone interviews to verify eligibility and ensure seamless onboarding.- Guide households on proper equipment installation and maintenance, troubleshooting technical issues remotely.- Collect accurate device information and ensure data collection integrity.- Exceed performance goals related to sample quality and customer satisfaction.**What You'll Bring**:- Fluency in both English and Spanish (written and verbal) is a must.- Excellent communication, negotiation, and customer service skills.- Prior sales experience is a significant plus.- Strong proficiency in computer skills (iOS, Windows, Google Applications), software systems, and basic networking concepts (WiFi).- Exceptional organizational and time management abilities with a proven ability to prioritize tasks.- High school diploma or equivalent work experience.**What We Offer**:- Competitive Base Salary- Above-the-law Benefits featuring medical insurance, life insurance, food vouchers, 30 days of Christmas bonus, among others.- Flexible Schedules (In-Office): We offer a variety of shift options to accommodate diverse needs, while working from our modern office. Exact shift details will be discussed during the interview process.- Join a global leader and contribute to cutting-edge media measurement research.
-
Bilingual Customer Experience Specialist
hace 7 días
Guadalajara, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...
-
Customer Experience Specialist
hace 2 semanas
Guadalajara, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...
-
Bilingual Customer Experience Contact Center Agent
hace 2 semanas
Guadalajara, México HSBC A tiempo completo-Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...
-
Bilingual Customer Service Specialist
hace 4 semanas
Guadalajara, México HRPV Mexico A tiempo completo**In-Office Job position!** - Salary: 12K-14K + bonusesHRPV, Chapultepec Norte, Landrón de Guevera Guadalajara, is seeking a fully bilingual, energetic and outgoing bilingual intake specialist to work in our Guadalajara office and join our team of immigration, bankruptcy, personal injury, workers' compensation, tax law, real estate, family law, criminal,...
-
Bilingual Client Support Specialist
hace 4 semanas
Guadalajara, México HRPV Mexico A tiempo completo_**Bilingual Client Support Specialist - Legal Services Team **_**Location: Guadalajara, Jalisco**Are you bilingual in English and Spanish, with call center experience but looking for more than just a typical call center role? Join our team as a **Bilingual Client Support Specialist**, where your contributions will make a real impact, and you’ll be valued...
-
Bilingual Client Support Specialist
hace 2 horas
Guadalajara, México HRPV Mexico A tiempo completo_**Bilingual Client Support Specialist - Legal Services Team **_ **Location: Guadalajara, Jalisco** Are you bilingual in English and Spanish, with call center experience but looking for more than just a typical call center role? Join our team as a **Bilingual Client Support Specialist**, where your contributions will make a real impact, and you’ll be...
-
Customer Experience Specialist
hace 3 días
Guadalajara, México ApplyBoard A tiempo completoThe Role: We are looking for an experienced and creative Customer Experience Specialist to join our growing Customer Experience Team and take our company and platform to the next level! There are different shifts a Specialist could be assigned to work. **Responsibilities**: - Review student documents to ensure student eligibility for consideration across...
-
Bilingual Customer Service Representative Home
hace 3 semanas
Guadalajara, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Guadalajara, Jalisco**:**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Bilingual Client Engagement Specialist
hace 1 semana
Guadalajara, México HRPV Mexico A tiempo completoLooking for more than just a typical call center job? At our firm, you’re not just a number—you’re part of a mission-driven team dedicated to helping clients achieve their goals. Join us as a **Bilingual Client Engagement Specialist**, where your bilingual skills and client service expertise will make a real difference. **Key Responsibilities** -...
-
Bilingual Customer Service Specialist
hace 1 semana
Guadalajara, México Farmer & Wright A tiempo completoWe are looking for a bilingual legal case assistant with great customer care skills to assist our paralegals with various matters. We are looking for a bright, hard-working and motivated team member. IMPORTANT: This is **NOT** a remote job opportunity. You will be required to work from the Guadalajara office, in Mexico. **Requirements**: - You must have...
