Bilingual Collections Specialist

hace 2 semanas


Guadalajara, México Farmer & Wright A tiempo completo

Bilingual telephone collections person needed for a rapidly-growing cutting-edge law firm.IMPORTANT: This is**NOT** a remote job opportunity. You will be required to work from the Guadalajara office, in Mexico.We are seeking a telephone collections person who is self-motivated, can communicate effortlessly with clients, and bring them back onto a payment plan via an automated system. Also, must be able to think outside the box to get tasks completed. This person should have a foundation in telephone collections and should be excellent at what they do.If you wish to work with us, you must be a Superstar This means you must be at the top of your game, the best at what you do.**Responsibilities**:- Handle Inbound calls from clients.- Make Outbound Calls to clients regarding payments and outstanding documents.**Your score will be determined by**:- The number of calls you make.- Collection resolutions.- Your ability to obtain documents from clients.- Your survey results from Clients.- Self-reporting daily on the above-listed milestones.**Key Competencies**:- Listen and relate to clients.- Type while on the phone.- Know how to operate basic computer functions.- Treat clients as if they are the most important person on earth- Excellent verbal and written communication skills.- Team player.- Self-motivated and must take initiative.- Timeliness is vital.Benefits include competitive salary of $16,000 MN gross per month + bonuses, legal benefits, and a great workspace



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