Digital Sales Engineer

hace 1 semana

Ciudad de México Emerson A tiempo completo

**Responsibilities**:- Responsible for the achievement of Sales, Bookings and Gross Profit targets for the full Measurement Solutions Portfolio within the agreed segment of customers through digital and remote interactions.- Own the bookings forecast for the segment and ensure monthly delivery of the volume commitment, as well as execute immediate recovery actions if any risk is identified- Proactively work with customers to increase digital integration. Specially, to actively move all accounts that may place unsolicited orders or RFQs into a digital self-service platform. Be fluent in the benefits of digital integration and articulate a clear action plan for implementation.- Act as single human point of contact to secure customer satisfaction during and after the transition. Provide pre- and post-sales support and regular follow-up.- Understand in full Emerson’s unique selling propositions and actively contextualize them to the customer industry needs to maximize business- Monitor digital tools and CRM for leads. Proactively act on leads to convert potential business in the assigned segments.- Understand and use available data analytics and reports to optimize account growth strategies, including whitespace analysis, pricing actions and customer segmentation- Monitor and understand the competitive environment at each account and work to displace competition and defend Emerson’s position- Keep track and communicate customer activities to the wider organization through CRM- Proactively document and share success cases, customer feedback and quantifiable business results in the assigned customer segment.- Discuss and agree with sales management monthly actions plans and maintain account plans with short, medium- and long-term sales strategies- Contribute to the definition of bottom-up sales targets on a yearly basis based on account plans and performance of the assigned account portfolio- Cooperate closely with operations, order management, project execution and service teams to ensure the appropriate delivery of commitments to customers, and work to maximize customer satisfaction.- Support the deployment of new digital tools and engagement platforms as new technologies become available.- Provide guidance and feedback to the organization for the improvement and development of new digital interaction tools.- Observe the Business Ethics standards stipulated by Emerson.- Ensure that all transactions are properly screened and recorded in accordance with the company’s Trade Compliance procedures and escalate any concerns or questions through the appropriate channels.- Stay constantly informed and proactively request training on the entire MSOL portfolio, rapidly adopting new technologies and incorporating new product launches in the sales strategy- Understand the overall Emerson strategy and vision- Inspire the sales teams and colleagues with a positive attitude and winning mindset**Qualifications**- Bachelor’s Degree in Engineering or any other related fields or experience.- At least 1 Years job related experience in any of these additional areas:- Sales- Digital Sales- eCommerce- English Proficiency (Written & Oral) B2 Level

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