Analyste des Affaires

The Sales Administrator & Deal Desk Analyst is an integral role to a deal desk team; this person acts as a trusted advisor to the sales team. Working on complex and non-standard deals, this role aims to facilitate these deals as seamlessly as possible.

The SADDA will be involved in all stages of the sales process—from customer quoting to order processing—and ensures that field sales team support is conducted in accordance with ADP policies. He/she will liaise with multiple departments that impact those deals such as sales, product, legal, and finance.

• Act as primary sales support to DM's and Sales Leadership in all deal creation, quoting, and order processing.
• Work closely with DM's to structure complex deals.
• Identify bottlenecks in the sales process by reviewing deal data.
• Improve the Sales team's productivity by supporting DM's with Sales Force.com, preparing quotes, understanding products, and data reporting.
• Monitor the Deal Desk approval queue to ensure quote policies are adhered to, quote timeliness, and escalate issues as needed.
• Train field sales teams to onboard them on existing best practices and new implementations.
• Act as liaison between Field Sales, Operations, Sales Operations, Finance, Legal, and DSO.
• Provide communication and education on current processes and best practices.
• Coordinate requests, escalations, fire drills, and day-to-day activities.
• Ensure the integrity of SFDC data.
• Take initiative to accept and resolve issues.
• Perform other related duties as assigned.

• Fluency in English (written & verbal) is mandatory (eliminatory criterion).
• Detail-oriented with a proven ability to multitask.
• Take initiative and act as an owner to solve problems.
• Enjoy identifying issues and proposing solutions.
• Business bachelor or equivalent preferred.
• 2+ years in Deal Desk, Order Management, Banking, Accounting, Finance, or Sales Operations experience desired.
• Proficient in Microsoft Excel, SFDC, or other CRM or Order Management Software experience; CPQ is desirable.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.