Customer Service Professional

hace 1 semana

Edo de México UL Solutions A tiempo completo

Coordinates and develops customer relationships by handling customer inquiries on such topics as My Home, invoicing, label and inspection, etc., opening new projects and supporting a smooth communication between customers and UL departments.- Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments.- Prioritizes customer needs, determines any special requirements, and obtain required information and samples to open the project.- Organizes customer information by classifying and segmenting the customer, entering new or updated information into database, etc., using the Customer Relationship Management (CRM) system.- Provides support for non-technical customer requests, including questions/issues such as billing inquiries, service requests and general UL information.- Assembles all required reports and documents to be sent to the client in a complete package, measures and monitors customer satisfaction through customer satisfaction reviews, follows up on concerns, informs customer of the certification, and closes the project.- Actively participates in teams to continuously improve and drive quality into ULs service to the customer.- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.- Performs other duties as required.- Higher Secondary Education (High School Diploma) and generally one year of customer service or sales experience.- Demonstrated ability to respond appropriately to customer needs.- Demonstrated ability to successfully multi-task.- Demonstrated ability to work effectively with a diverse team.A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.**Mission**:Working for a safer world

  • Customer Service Professional

    hace 1 semana

    Edo. de México UL Solutions A tiempo completo

    Coordinates and develops customer relationships by handling customer inquiries on such topics as My Home, invoicing, label and inspection, etc., opening new projects and supporting a smooth communication between customers and UL departments. - Collects customer product information, identifies the industry that will perform work, and communicates completion...

  • Process Consultant

    hace 4 semanas

    Ciudad de México Customer Intelligence Inc. A tiempo completo

    🌍 About Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies...

  • Process Consultant

    hace 4 semanas

    Ciudad de México Customer Intelligence Inc. A tiempo completo

    About Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies across...

  • Customer Service Assistant

    hace 2 semanas

    Edo. de México Bausch Health Companies A tiempo completo

    Customer Service Assistant (7494)**Career Opportunities: Customer Service Assistant (7494)**Requisition ID **7494** - Posted - **Mexico** - **Pharma** - **MX - Grossman** - City (4)vacantevacantevacanteBausch Health is an EEO/AA employer M/F/D/V.

  • Dispatcher/customer Service Representative

    hace 4 semanas

    México Local Service Pros Plumbing A tiempo completo

    Great opportunity to join a stable family-owned company with a great work/ life balance.Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...

  • Dispatcher/customer Service Representative

    hace 2 semanas

    México Local Service Pro Plumbing A tiempo completo

    Great opportunity to join a stable family-owned company with a great work/ life balance.Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México Globeia A tiempo completo

    About Globeia: At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through...

  • Customer Service Representative

    hace 1 semana

    Ciudad de México THE ZAMORA AMERICAS, INC. A tiempo completo

    At Zamora Company, we believe customer service is at the heart of our success. A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand. **RESUMEN DEL PUESTO / JOB BRIEFING** As a Customer Service Representative, you’ll be the voice and face of Zamora Company. You’ll interact...

  • Customer Service Analyst

    hace 3 días

    Edo. de México Emerson A tiempo completo

    Responsible of customer orders processing and management, close follow up to product supply to be shipped. Attend customer inquiries on warranties or complaints. Liaison between sales and operation to ensure on time shipments to customers.- Make sure all Orders are processed on time and continue their process to deliver on time and according to the customer...

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México Solera A tiempo completo

    Customer Service RepresentativeWho We AreThe RoleLYNX Services division works in partnership with the world’s largest insurance companies to provide claims services using live Agents and digital assistants to help consumers with home and auto insurance policies.We are looking for exceptional and compassionate Service Representatives who want to make a...