Billing Operations Specialist

**Company Overview**:Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?**Description & Qualifications**:Description- To cancel the tax invoices identified as erroneous on the authority's web portal within 24 hrs.- Dialogue with internal and external users to identify specific customer billing requirements (In the case of new customers or changes in customer’s policies).- Assists customer calls requesting clarifications on their billing.- Ensures obtaining the necessary documents and acknowledgments to resolve the delivery of invoices to customers- Generates account statements to reconcile with internal billing or customers.- Maintains up to date accounts receivable files and records (Control Sheet and Tracker).- Assists with local customer requirements, providing company information, filling and sending required customer forms.- Receives bank checks delivered by customers unable to make bank transfers to BofA and takes care of the deposit at the bank branch.- Audits electronic invoices in local fiscal authority portal and requests clarifications as needed.- Performs data entry for internal or external audits.- Assists in general financial management and analysis as needed.- Performs courier tasks transporting documents, assisting with bank and government procedures.- Provides logístical support and acts as a liaison with the customs agent for the payment of taxes related to hardware exported from Mexico to other countries in Latam.- Validate the list of requirements by customer and invoice to determine if it is correct or not and proceed with delivery or re-bill.- To cancel the tax invoices identified as erroneous on the authority's web portal within 24 hrs.- Dialogue with internal and external users to identify specific customer billing requirements (In the case of new customers or changes in customer’s policies).- Assists customer calls requesting clarifications on their billing.- Ensures obtaining the necessary documents and acknowledgments to resolve the delivery of invoices to customers- Generates account statements to reconcile with internal billing or customers.- Maintains up to date accounts receivable files and records (Control Sheet and Tracker).- Assists with local customer requirements, providing company information, filling and sending required customer forms.- Receives bank checks delivered by customers unable to make bank transfers to BofA and takes care of the deposit at the bank branch.- Audits electronic invoices in local fiscal authority portal and requests clarifications as needed.- Performs data entry for internal or external audits.- Assists in general financial management and analysis as needed.- Performs courier tasks transporting documents, assisting with bank and government procedures.- Provides logístical support and acts as a liaison with the customs agent for the payment of taxes related to hardware exported from Mexico to other countries in Latam.**Qualifications**:- Experience working in Administration, Accounting or Finance- Experience supporting office operations is a plus (courier, driver, office clerk)- Proven ability to work independently, highly organized and effective in handling multiple detail-oriented projects in a fast-paced environment- Strong customer service and communication skills- Able to contribute positively as part of a team, helping with various tasks as required- Ability to interact with various levels of business functions and professionals in and outside the organization, and to respond effectively to the needs of the business is required- Intermediate knowledge of Microsoft Office, Aspel-COI and Oracle preferable**EEO Statement**:**Equal Opportunity Employer**Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.