Sr Partner Specialist

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.What you get to do in this role**:The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the AMS (or EMEA or APJ) Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes:- Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.- Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.- Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.- Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.- Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)- Coach partners both remotely and face-to-face- Communicate partner programs' requirements and benefits across the ecosystem- Provide daily management of partner ecosystem- Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished- Conduct quarterly and bi-annual business reviews- Develop partner business case and program roadmaps- Articulate investment areas needed to both enter and progress through the partner program- Implement remediation plans- Manage partner portal and other systems- Work towards partner revenue goals through teaming and subcontracting- Participate in marketing events- Approximately 10% travel**Qualifications**To be successful in this role you have**:- At least 5 years prior experience working with sales, marketing, or Channel and Alliance partnership management.- Ability to work in a true 'east-west' operating model with both direct line and dotted line team members- Diligence at measuring and communicating progress to achieve targeted results, identifying obstacles and associated remediation plans.FD21**Additional Information**ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.**Work personas**Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.**Required in Office**A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.**Flexible**A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.**Remote**A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contr