Representative Bilingual, Records Member Operation
hace 4 semanas
Overview:Recruiter: Manuel GarcíaHiring Manager: Michelle Alfredo A. SaavedraNível: Staff IIISTATEMENT:The Records Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine the adequate changes to the memberships. Perform verification of personal information documents that require direct contact with Distributor and Preferred Members. Excels in customer service skills, experience and be able to handle complex and/or sensitive cases. This process supports and reinforces our current policies and procedures, strengthens, and adds integrity to the Marketing Plan, and protects consumers, Distributors Preferred members, and the Herbalife business.DETAILED RESPONSIBILITIES/DUTIES:- Provides support to the Americas while maintaining an open mind to process improvements and helping identify areas that can be automated.Job Qualifications:REQUIRED QUALIFICATIONS:**Skills**:RequiredAbility to communicate effectively in verbal and written form in all 2 languages.- Ability to communicate in a clear, concise and courteous manner, internally and externally, at all levels and across diverse cultures.- Ability to recognize and escalate issues as needed.- High degree of flexibility in order to function under various timelines while maintaining a positive and professional attitude, and adapt as the external environment and organization evolves.- Strong logical, analytical and problem-solving skills with the ability to accurately and precisely summarize and present key information.- Proficient with Microsoft Office (Word, Excel, Outlook)Required** Bilingual** - Ability to write and speak fluently in English and Spanish.- At least 2 year experience in a customer service industry.** At least 6 months experience in MR/OS.**** At least 1 year experience in MPC or above**** 90% Daily Shake score or above in the last 3 consecutive months (December, January, February**)**.****Education**:Required- High school diploma or GED equivalent.
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Representative Bilingual, Records Member Operation
hace 2 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview: **Recruiter: Alma Martinez** **Reports to: Paola Arriaga** STATEMENT: The Records Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine the adequate changes to the memberships. Perform verification of personal information documents that require direct contact...
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Representative Bilingual, Records Member Operation
hace 3 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:Recruiter: Alma MartinezHiring Manager: Paola ArriagaNível: Staff IIISTATEMENT:The Records Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine the adequate changes to the memberships. Perform verification of personal information documents that require direct...
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Representative Bilingual, Records Member Operation
hace 16 horas
Tlaquepaque, México Herbalife A tiempo completoOverview: Recruiter: Manuel García Hiring Manager: Michelle Alfredo A. Saavedra Nível: Staff III STATEMENT: The Records Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine the adequate changes to the memberships. Perform verification of personal information...
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Tlaquepaque, Jalisco, México Herbalife A tiempo completoOverviewRecruiter: Alma MartinezPosition Summary StatementThe Records Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine the adequate changes to the memberships. Perform verification of personal information documents that require direct contact with Distributor and...
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Tlaquepaque, Jalisco, México Herbalife A tiempo completoOverview:Recruiter: Alma Martinez POSITION SUMMARY STATEMENT:The Records Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine the adequate changes to the memberships. Perform verification of personal information documents that require direct contact with Distributor...
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Representative Bilingual, Records Member Operation
hace 4 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:STATEMENT:The Records Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine the adequate changes to the memberships. Perform verification of personal information documents that require direct contact with Distributor and Preferred Members. Excels in customer...
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Representative, Member Compensation Transactional
hace 1 semana
Tlaquepaque, México Herbalife A tiempo completoOverview: **Level**:Staff III **Recruiter**:Manuel Garcia **Manager**: Brenda Rivera, Manager, Member Compensation Transactional GBS ** STATEMENT**: Member Compensation (MC) Department is highly audited by internal and external auditors to ensure compliance with regulatory requirements, procedures, and adherence to customer. MC is the only area empowered...
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Tlaquepaque, México Herbalife A tiempo completoOverview: **Level**:Staff III **Recruiter**:Manuel Garcia **Hiring Manager**:Paola Arriaga, Supervisor, Records Transactional ** STATEMENT**: This position acts as a bridge between Pro2Col Health and Herbalife, safeguarding the integrity of both companies’ membership ecosystems. Leveraging in-depth knowledge of each organization’s Marketing Plan and...
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Representative, Member Operations Pro2col, Bilingual
hace 4 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:**Level**:Staff III**Recruiter**:Manuel Garcia**Hiring Manager**:Paola Arriaga, Supervisor, Records Transactional** STATEMENT**:This position acts as a bridge between Pro2Col Health and Herbalife, safeguarding the integrity of both companies’ membership ecosystems. Leveraging in-depth knowledge of each organization’s Marketing Plan and Rules of...
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Tlaquepaque, México Herbalife A tiempo completoOverview: **Recruiter: Alma Martinez** **Reports to: Brenda Rivera** Member Compensation (MC) Department is highly audited by internal and external auditors to ensure compliance with regulatory requirements, procedures, and adherence to customer. MC is the only area empowered to make adjustments to Members based on Herbalife’s compensation plan, making it...
