HR Services Associate

hace 7 días


Mexicali, México Sonova A tiempo completo

Descripción y detalle de las actividadesThe HR Services Associates is a key function in the People Team operating model. He/she is responsible for two main activities: On the one hand, processes requests from employees and managers, regarding life cycle events, such as hiring, firing, promotions, salary changes, one-time payments and absences, among others. Also interacts with employees, managers and other stakeholders through chat and telephone, resolving doubts and redirecting queries.**_General Activities:_**- Processing requests from employees and managers on life-cycle events (hirings, terminations, promotions, salary changes, one-time payments and absences).- Documentation creation and distribution.- Customer interaction through chat and telephone related to HR services management events.- Highly communicative and executes precisely and effectively, creating trust with the team and customers (our employees).- Use your skills in People Services Delivery by supporting critical employee lifecycle functions, optimizing processes, ensuring data accuracy, and acting as frontline support for our employees.- Takes initiative & works proactively & autonomously. Understands the expected outcome, gets the context, and then works entrepreneurially to get it done,- ** HR Frontline Employee Supp**:- ** HR Data Management**:- ** HR Program Administration**:- ** HR Compliance and Reporting**:- ** **HR Process Improvement**Experiência y requisitos- Technitian or Bachelor Degree- ** Advanced English Level/ fluent in English speaking.**:- Must: Customer interaction habilities.- ** Must: Excellent customer services habilities oriented.**:- Desirable: Experience in the human resources area.- Strong communication and interpersonal skills, strong customer service orientation,- Highly organized, with strong attention to detail and ability to manage multiple tasks simultaneously and autonomously,Beneficios- Beneficios de acuerdo a la LFT- fondo de ahorro**Número de vacantes** 6**Área** Recursos Humanos**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Carrera trunca**Inglés**Hablado: Avanzado, Escrito: Avanzado**Disponibilidad p. viajar** No



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