Empleos actuales relacionados con Service Desk - Guadalajara - IT-Seekers
-
Service Desk
hace 3 semanas
Guadalajara, México SERVICE DESK A tiempo completoWe are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...
-
Service Desk Analyst
hace 2 semanas
Guadalajara, México Reclutamiento Service Desk A tiempo completoIf you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for you!All you require is:- Basic technical computer skills.- Previous Customer Service Experience.- Fluent english (written and spoken)Trainning is paid in full from the day you sign the contract!Please add your Resume. All interviews are...
-
Service Desk
hace 2 semanas
Guadalajara, México Intugo Call Center A tiempo completoThe Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...
-
Service Desk Analyst
hace 2 semanas
Guadalajara, México Wipro Limited A tiempo completo**Job Description**: - ** - Job Title: Service Desk Analyst - Req Id: 100967 - City: Guadalajara - State/Province: Jalisco - Posting Start Date: 10/14/25 - Job Description: **Role**: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
-
Service Desk
hace 4 días
Guadalajara, México IT-Seekers A tiempo completoWe are looking your talen as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...
-
Service Desk Analyst
hace 7 días
Guadalajara, México Wipro Limited A tiempo completoGuadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...
-
Service Desk Analyst
hace 2 semanas
Guadalajara, México Wipro Limited A tiempo completoOverview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...
-
Service Desk Analyst
hace 2 semanas
Guadalajara, México Wipro Limited A tiempo completoOverview:**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_**_Do_**- **Be responsible for primary user support and customer service**- _ Learn fundamental operations of commonly-used software,...
-
Service Desk Agent
hace 20 horas
Guadalajara, Jalisco, México Apex Systems A tiempo completoService Desk AnalystJob description:We are seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT Service Desk team located Plantation, FL. This Service Desk team is like no other, providing unbeatable five-star customer service and support to all internal customers while proactively addressing issues and queries, ensuring 100%...
-
Service Desk
hace 3 semanas
Guadalajara, México IT SEEKERS A tiempo completo¡Forma parte de nuestro equipo de trabajo!- **Service Desk**_- **modalidad de trabajo presencial**_**Skills**:- _**Inglés conversacional avanzado**_- Experiência en atención a cliente y soporte- Resolucion de problemas a través de vía telefónica- Resolucion de problemas de hardware, software y networks- Experiência previa como helpdesk o call center-...
Service Desk
hace 4 semanas
Estamos en búsqueda de **Service Desk L1 **con más de 2 años de experiência con las siguientes **habilidades**:- Experiência en el servicio de asistencia técnica o en call center.- Habilidades de disciplinadas y resolución de problemas.- Experiência práctica con lo siguiente Sistemas operativos Windows- **Clientes**: Windows7, Windows Vista, Windows XP, Windows 2000- **Servidores**:Windows 2000, Windows 2003, Windows 2008 Conocimiento de Active Directory, Exchange 2003/2007- Herramientas de ticketing ITSM como Remedy, HP Service Center, Peregrine Service Center- Creación de cuentas de usuario para Active Directory, buzones de Exchange, listas de distribución- Aplicaciones de conectividad de escritorio remoto como SMS, Bomgar, WebEx, Live Meeting y herramientas nativas de Windows- MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project y MS Visio Navegadores de Internet (por ejemplo, Explorer, Chrome, Firefox).**Actividades**:- Aceptar y registrar llamadas de servicio- Clasificar las Llamadas de Servicio según las opciones especificadas- Ejecutar el primer intento de resolver la llamada de servicio- Remitir la Llamada de Servicio al Grupo de Soporte correspondiente- Realizar seguimiento del progreso de una Llamada para garantizar que se resuelva.- Cerrar la llamada de servicio Comunicación (interna/externa)- Informe sobre las llamadas de servicio- Comunicar a los clientes los tiempos de respuesta de los tickets enviados- Gestionar todo el proceso de solicitud de servicio- Ejecutar las solicitudes de servicio**Requisitos**:- 2 años de experiência o más en Call center y Help Desk- _**Inglés conversacional avanzado (indispensable)**_**OFRECEMOS**:- Esquema 100% nómina- Contrato por tiempo indeterminado- Aguinaldo 30 días- Prima vacacional del 25%- 10 días de vacaciones- Seguro de Gastos Médicos Mayores- Seguro de Gastos Médicos Menores- Seguro de vida- Vales de despensa- Fondo de ahorroTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $15,000.00 al mesHorario:- Lunes a viernes