Customer Service

hace 3 semanas


Reynosa, México BBB Industries DC Parque Colonial A tiempo completo

**REQUIREMENTS**:- Minimum 1 year of Customer Service Experience- Bilingüe (English and Spanish)- Strong Comunication and Organizational Skills- Ability to thrive in a team-oriented work environment- Control of documented information (BBB Internal).**KNOWLEDGE IN**:- Product Knowledge- Data base management- Microsoft Office- Business Software programs- Intermediate Excel- Customer Orders and especial requests- Prepares customer service summary reports and metrics- Provide support of catalog, product, order, and part number cross reference inquiries to the customer satisfaction.- Utilize internal data and web-based systems to resolve and or provide correct information to customer.- Follow up all the requests received by the customer service reps. On any inquire, such a product requests, shipments, distributor search information, technical information about material and orders.- Resolve any emerging problem that our customer accounts might face with accuracy and efficiency.- Resolve product or service problems by clarifying the customer complaint.- Communicate Customer Service/Technical Service/ Sales requests to the appropriate departments.- Request to all departments in the company answer as soon as possible the actions to respond our external customer in their requirements.- Inform about ETA and tracking numbers on orders, units, and components.- Maintain a positive, empathetic, and professional attitude toward customers at all times.- Good communication at all levels English and Spanish.Tipo de puesto: Tiempo completoSalario: A partir de $16,000.00 al mesHorario:- Diurno- Turno de 10 horasIdioma:- Inglés (Deseable)Lugar de trabajo: Una ubicación


  • Customer Service

    hace 2 semanas


    Reynosa, México Bbb Industries Dc Parque Colonial A tiempo completo

    **REQUIREMENTS**:- Minimum 1 year of Customer Service Experience- Bilingüe (English and Spanish)- Strong Comunication and Organizational Skills- Ability to thrive in a team-oriented work environment- Control of documented information (BBB Internal).**KNOWLEDGE IN**:- Product Knowledge- Data base management- Microsoft Office- Business Software programs-...


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  • Reynosa, México BBB Industries DC Parque Colonial A tiempo completo

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  • Reynosa, México AMETEK, Inc. A tiempo completo

    **Position Summary** The Customer Service Representative will support the Customer Service and Sales teams with customer service duties for assigned major customer accounts. Duties to include but not limited to the accurate and timely execution of pricing, quoting, purchase order review, order entry, resolving customer hold issues, expediting customer...


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    hace 2 días


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    hace 1 semana


    Reynosa, México AMETEK, Inc. A tiempo completo

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