Assistant Director of People and Culture

hace 2 semanas

cabo san lucas, México Four Seasons Hotel A tiempo completo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the location:

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout.

Be a part of something truly special

Join the dream team of Four Seasons Cabo San Lucas at Cabo Del Sol as Assistant Director of People and Culture. This expansive property includes 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean.

Be You

This role reports to the Director of People and Culture and will be responsible for assisting in leading the People and Culture strategy and execution and overseeing the day-to-day running of the People and Culture function; including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff and legal matters related to hotel employees.

You will have an essential role as Four Seasons ambassador creating and encouraging a culture of golden rule, where we treat others as we want to be treated, supporting the hotel as a Business Partner, fostering relationships with others as a coach, supporting and driving Corporate People and Culture initiatives, employee counseling, managing the financials of the budget, conducting regular audits of People and Culture records, organizing and supervising all employee experience programs, actively supporting recruitment, selection, onboarding requirements and evaluating the effectiveness of People and Culture programs and initiatives.

Requirements:

  • Minimum of 3 years’ experience in a People and Culture leadership capacity, preferably within the hospitality industry
  • Understanding of hotel operations is an asset
  • Formal education or certification in Human Resources Management an asset
  • Strong computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
  • Strong interpersonal, communications and presentation skills, both written and oral
  • Self-confident and able to communicate easily with all levels of an organization from line employees to Senior leaders
  • Ability to motivate and lead a team of professionals
  • Excellent emotional intelligence and interpersonal skills
  • Candidate must be fluent in English
  • Service Passion for Luxury Hospitality
  • Requires attention to detail and problem-solving skills

Master Your Craft:

  • The Assistant Director will plan, lead, direct, develop, and coordinate the policies, initiatives, activities, and staff of the People & Culture department, ensuring legal and labor compliance and implementation of the mission and talent strategy
  • Lead and oversee the day-to-day operation of the People & Culture Department and collaborate with senior leadership on the implementation of the People and Culture strategy
  • Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun
  • Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employees’ feedback
  • Oversee the administration of People and Culture programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
  • Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
  • Handle discipline and termination of employees in accordance with company policy
  • Assist with and support employee events
  • Ensure compliance with Four Seasons policy and local legislation in all aspects of the People and Culture function

What to Expect:

  • Be part of a caring team with a family spirit
  • Have opportunities to build a successful career with global potential
  • Work in a diverse and challenging environment and engage with the leadership team
  • Be recognized for your accomplishments

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion, and a single-minded dedication to the highest of standards.

Service Culture:

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards.

What it is Like to Work for Four Seasons Hotels & Resorts:

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service, and a passion for service.

Learn more by visiting us at:

Company Site:

Our Careers: Four Seasons Careers

LinkedIn: Four Seasons LinkedIn

Facebook: Four Seasons Facebook

Twitter: Four Seasons Twitter

We look forward to receiving your application

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