Client Oversight Manager

hace 3 semanas

Ciudad de México PPD A tiempo completo

**Description - External****Summarized Purpose**:Manages full supply chain oversight for high complex global clinical trials. Ensures project/study activitiesare in compliance with company and client requirements. Mentors, trains and provides on-going supportto junior team members. May act as main contact and escalation point for assigned clients. Providesconsultation services to clients and may develop and update client-specific manuals. Builds andmaintains client relationships.**Essential Functions**:- Develops study specific plans for each assigned project.- Meets with internal teams to coordinate efforts, provide recommendations and risks, and update project reports/spreadsheets.- Integrates all clinical supplies activities into the supply chain to support project logistic strategy and compliance with GxP requirements.- Participates in ongoing training on new regulations.- Participates in asepcts of the bidding process.- Represents the department internally and externally at meetings, strategies projects, bid defense meetings and initiatives as per the business requirements- Participates in or leads process improvement initiatives. Actively supports the roll-out of new processes within the department.- Maintains and uses existing tools while continously looking for improvement opportunities.- Consults the client on the best strategy for management of the clinical trial.- Builds strong internal and external network.- May act as a back-up for the functional manager.**Qualifications - External****Education and Experience**:- Bachelor's degree or equivalent and relevant formal academic / vocational qualification- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.**Knowledge, Skills and Abilities**:- Excellent English and communication skills both written and verbal- Exceptional interpersonal, planning, organizational, problem solving, sense of urgency and decision making skills- Demonstrated leadership and team building skills- Strong working knowledge of Microsoft Office suite- Sharp focus on customers and attention to details- Ability to work in team environment, as well as work completely independent- Comprehensive understanding of clinical supply operation- Exceptional client building and 3rd party relationship management- Excellent ability to provide customer service with the highest standards of quality and excellence- Superb skill in bid preparation and bid defense- Strong presentation skills and proven ability to represent the department- PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:_- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.- Able to work upright and stationary for typical working hours.- Ability to use and learn standard office equipment and technology with proficiency.- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.- May require travel. (Recruiter will provide more details.)**Our 4i Values**:Integrity - Innovation - Intensity - InvolvementLI-SP2

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