Remote L1 Technical Support Manager

A leading IT solution provider is seeking a Technical Support Manager to lead a remote team of Customer Support Engineers. You will manage day-to-day operations for multiple support tiers and drive performance improvements. Ideal candidates will have over 4 years of customer support management experience within a SaaS environment and a passion for customer...

A fintech startup is looking for a Technical Account Manager to support merchants post-launch. You will monitor technical health, handle incidents, and aid merchants with their technical needs. Ideal candidates have 3+ years in account management or support, strong technical skills in payment ecosystems, and are fluent in Spanish and English. The role offers...

Department: Global Technical Assistance Center (GTAC) Experience: 5–8 Years Type: Full-time | Shift-based support | Remote Location: LATAM Role Summary We are hiring a Technical Support L3 Engineer to own critical production incidents, complex escalations, RCA, and permanent fixes for enterprise-grade platforms. The role is open to candidates from telecom,...

A global HR platform company is seeking a technical lead to set strategies for partner integrations. This role requires deep knowledge of API architecture, real-time communication, and governance instincts. You’ll collaborate with sales and engineering teams, engage with customers to enhance their applications, and mentor others. The position offers a...

Technical Account Manager - LATAM (Remote)Join to apply for the Technical Account Manager - LATAM (Remote) role at dLocal.About dLocaldLocal enables the biggest companies in the world to collect payments in 40 countries across emerging markets.We help global brands increase conversion rates and simplify payment expansion.As a payments processor and merchant...

A technology solutions company is seeking an Application Production Support specialist to work remotely in Mexico. The ideal candidate will have L1/L2 support experience, knowledge of Unix, Shell Scripting, Java, SQL, and Cloud. This full-time position requires mid-senior level expertise in incident management within a 24/7 production support environment....

A leading legal tech company is seeking a Technical Account Manager to bridge the gap between our client and customers, starting in Mexico City. This role involves on-site training, building relationships, and ensuring great adoption of LawOS. The ideal candidate has 3-5 years in customer success, is bilingual in Spanish and English, and can manage...

A technology firm in Mexico City is looking for a Manager 2 in Technical Support Engineering to manage and mentor teams, ensuring client satisfaction through expert support. You will lead initiatives to improve processes and work closely with senior leadership on hiring and retention. The ideal candidate values people management, is self-motivated, and can...

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than...

Technical Account Manager - LATAM (Remote) Join to apply for the Technical Account Manager - LATAM (Remote) role at dLocal . About dLocal dLocal enables the biggest companies in the world to collect payments in 40 countries across emerging markets. We help global brands increase conversion rates and simplify payment expansion. As a payments processor and...