Customer Support
Encontrado en: Whatjobs MX C2 - hace 2 semanas
Act as the single point of contact with customers, parts distribution centers and/or manufacturing plants and cross-functional departments of the company to process and fulfill customer orders; providing accurate documentation and continuous communication to the client throughout the process.
Take ownership and resolve complex customer inquiries through extensive research and detailed understanding of company processes, systems and practices.
Provide timely and informative responses per service level agreement.
Request support from the next appropriate level of customer support for complex issues or escalations, providing documentation throughout the process.
Maintain accurate records of all internal and external interactions in the appropriate database/system.
Ensure clients comply with export policies and ensures required export/shipping documentation is compliant with relevant legislation.
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Customer Service Manager
Encontrado en: Talent MX C2 - hace 2 semanas
Toluca, México D. Catcher A tiempo completoOur client is on a quest to redefine the standard of excellence in customer service within the energy sector, catering to an elite roster of Fortune 500 clients. As a pivotal addition to their team, you will spearhead this transformation, employing your expertise to foster innovation and deliver service that meets and exceeds global clients' lofty...
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Customer Quality Engineer
Encontrado en: Talent MX C2 - hace 2 semanas
Toluca, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
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Bilingual Aftermarket Engineer
Encontrado en: Talent MX C2 - hace 3 días
Toluca, México Michael Page A tiempo completoPRIMARY DUTIES AND RESPONSIBILITIESCustomer Support: - Respond promptly to customer inquiries and provide technical assistance via phone, email, or in person. - Effectively communicate complex technical information to both technical and non-technical customers. 2. Problem Resolution: - Diagnose and troubleshoot technical issues, collaborating with...
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Shift Manager Jr
hace 6 días
Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoCompleted High school diploma - Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Basic English (A2) - +2 years of previous experience - 1+ year as people manager Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover...
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Sr. Customer and Production Planner
Encontrado en: Talent MX C2 - hace 2 semanas
Toluca de Lerdo, México Bosch A tiempo completoJob Description As a Logistics Specialist at Bosch, an individual will need to be customer focused to plan purchased finished goods for Original equipment customers in North America. Also, to bring a strong drive to deliver to customer expectations and communicate openly when necessary. Above all, be driven to improve quality, delivery and cost aspects...
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IT Engineers wanted
Encontrado en: Talent MX C2 - hace 2 semanas
Toluca, México LAN IT 24 A tiempo completoWe at LAN-IT 24 (Germany) are currently looking for the location Mexico (Toluca) Start: ASAP Duration: 1 year (with option) Full time (Mon-Fri/40h) 100% Onsite Tasks: - Processing customer enquiries and problems in the area of IT support - Recording and documentation of customer information and support tickets - Initial contact and first analysis of...
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Failure Management Quality Engineer
hace 7 días
Toluca, México Bosch Group A tiempo completoCompany Description Located 70 km from Mexico City, Bosch Plant in Toluca (TlP) has manufactured a wide range of products and solutions for the Automotive Business for over 56 years. Join our team, to work, lead and win #LikeABosch **Job Description**: **Main Objective** Provide support in the implementation and improvement of quality control systems....
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Quality Engineer
hace 6 días
Toluca, México Bosch Group A tiempo completoCompany Description Located 70 km from Mexico City, Bosch Plant in Toluca (TlP) has manufactured since 1966 a wide range of products for the Automotive Business for Electrical Drives (ED) and Gasoline Systems (GS) Divisions. Our strategy is shown in the Excellence Wheel, we are driving the change to be the Plant No. 1 in North America. **Job...
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IT Onsite Technician
Encontrado en: Talent MX C2 - hace 6 días
Toluca, México Hemmersbach A tiempo completoYour skills Fluent (C2) English Working technical knowledge, in order to address service work orders, for PCs, laptops, cabling, televisions, projectors Working technical knowledge of standard systems and business software 2-3 years of experience Client facing soft skills Your Tasks Log accurately customer incidents, resolve...
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Agente de Servicio Al Cliente Bilingüe
hace 7 días
Toluca, México DANACO GROUP A tiempo completoWe are currently looking for talented individuals to join our team at as Sales and Customer Service Representatives. As a representative of our agency, you will be responsible for helping our clients navigate the often-complex world of insurance while providing exceptional customer service. The salary offered for this position ranges from $14,000 to...
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Bid Engineer
Encontrado en: Talent MX C2 - hace 2 semanas
Toluca, México D. Catcher A tiempo completoOur client is a leader metallurgy industry company. Their commitment to excellence has set us apart, and they're looking for a driven Cost Estimator Engineer to propel their vision forward.Position Summary: you'll play a pivotal role in shaping the financial and technical proposals that guide their sales strategies. This role demands a blend of...
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Commissioning Specialist
hace 5 días
Toluca, México GE Renewable Energy A tiempo completo**Roles and Responsibilities** - All activities related to the testing and validation of an equipment, facility or plant in accordance to the design objectives or specifications for operational use. includes Performance Services, Performance tests - Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with...
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Quality Ptm Engineer
hace 5 días
Toluca, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
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Control Tower Pre-Analyst
Encontrado en: Talent MX C2 - hace 2 semanas
Toluca, México Mopar A tiempo completoPre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position:Voice of the Customer (VOC): Utilizing various sources of...
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Senior Project Manager
Encontrado en: Talent MX C2 - hace 1 semana
Toluca de Lerdo, México Bosch A tiempo completoJob Description Main Objective The senior project manager (SPJM) is a key interface between the automotive customer and the Bosch cross-functional team. The SPJM is responsible to launch projects category B,C,D successfully containing Wiper Systems products. What challenges will you have? Support of quotation calculations including scenarios and...
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Senior Project Manager
Encontrado en: Talent MX C2 - hace 6 días
Toluca de Lerdo, México Bosch Group A tiempo completoJob DescriptionMain ObjectiveThe senior project manager (SPJM) is a key interface between the automotive customer and the Bosch cross-functional team. The SPJM is responsible to launch projects category B,C,D successfully containing Wiper Systems products.What challenges will you have?Support of quotation calculations including scenarios and detailed...
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Account Manager
Encontrado en: Jooble MX O C2 - hace 1 semana
Toluca, Toluca, Méx., México Tiger Text A tiempo completoEmpowering people, creating technology. Responsibilities : Deliver sales forecast and strategic plan sales. Update all KPI tracker and SPORT in regular base (daily / monthly). Develop and optimize customer account portfolio on regional basis. Business diversification. Support long term strategic plan. Secure regional account strategy alignment with...
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Strategic Pricing Analyst
hace 2 días
Toluca, México Henkel A tiempo completoAt Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...
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Technical Project Manger
hace 7 días
Toluca, México Bosch Group A tiempo completoCompany Description Located 70 km from Mexico City, Bosch Plant in Toluca () has manufactured since 1966 a wide range of products for the Automotive Business for Electrical Drives and Gasoline Systems Divisions. Our strategy is shown in the Excellence Wheel, we are driving the change to be the Plant No. 1 in North America. **Job Description**: **Your...
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Site Quality Manager
hace 2 días
Toluca, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...