Customer Service Leader
hace 1 semana
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.**Field Early Warning procedure**- Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15 th of each month.- Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the “Right” parts.- Monitor the 3MIS claims for each claims categories and confirm efficiency of containment actions.- Maintain customer part number in WINGS to ensure compliance with Valeo product hierarchy.**Field returns analysis**- Warranty return sample must be secured, follow the Valeo warranty part analysis procedure, comply with Customer and Valeo Warranty QRQC requirement including respect of timing.**OEM, Dealer and End user interface.**- Should able to interface with OEM quality and service team, Dealer and End user to support the warranty concern, and to collect associated detailed field data. Presently logically to customer as required.**Defining the warranty liability with Customer**- Technically analyze the warranty part and present the % of Valeo liability on the failure and get the agreement on warranty liability.**Statistical analysis of the customer warranty data and escalate any risk.**- Statistical analysis of the raw warranty data from customer and able to make conclusion on the data analysis and escalate any quality and cost risk.**Good Cross-functional team communication.****Job**:Quality - Field operational**Organization**:Site Quality**Schedule**:Full time**Employee Status**:Regular**Job Type**:Permanent contract**Job Posting Date**:- Join Us _- Being part of our team, you will join: _- _one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development _- _a multi-cultural environment that values diversity and international collaboration _- _more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth _- _a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development _
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Customer Service
hace 7 días
San Luis Potosí, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
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Quality Customer Service Leader
hace 1 semana
San Luis Potosí, México Valeo A tiempo completoField Early Warning procedure Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15th of each month. Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the “Right” parts. Monitor the 3MIS claims for each claims categories and confirm efficiency of containment actions....
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Quality Customer Service Leader
hace 1 semana
San Luis Potosí, México Valeo A tiempo completoField Early Warning procedure Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15th of each month. Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the “Right” parts. Monitor the 3MIS claims for each claims categories and confirm efficiency of containment actions....
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Customer Service Representative
hace 1 semana
San Luis Potosí, México Remote Leverage A tiempo completo**Customer Service Representative** **Hiring REMOTE Customer Service Reps - Multiple positions immediately available.** **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business...
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Customer Service Representative
hace 2 semanas
San Luis Potosí, México Schweitzer Engineering Laboratories A tiempo completoEssential Duties and Responsibilities_1. Provide world-class customer care to both internal and external customers.2. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications3. Communicate to customers and reps on deliverables and resolving of additional...
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Quality Customer Service Leader
hace 4 días
San Luis Potosí, San Luis Potosí, México Valeo A tiempo completoValeo est une entreprise mondiale de haute technologie qui conçoit des solutions révolutionnaires pour réinventer la mobilité. Nous sommes un équipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilité dans le monde entier. Notre vision ? Inventer une mobilité plus verte et plus sûre, grâce à des solutions axées...
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Customer Service
hace 2 semanas
San Luis Potosí, México XCF Transporte de Carga Consolidada A tiempo completoXCF Transporte de carga consolidada está en búsqueda de tu talento como:CUSTOMER SERVICE DIRECTUbicación:Alberto Cossio # 105, planta Baja, Fracc. Tangamanga, c.p 78269, San Luis Potosi**Requisitos**:- Licenciatura en Negocios internacionales, relaciones públicas, administración o afín (trunca o concluida)- INDISPENSABLE Inglés intermedio o avanzado.-...
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Production Leader
hace 4 semanas
San Luis Potosí, México HIRING SPACE SC A tiempo completoMetal Mechanics Company seeks:**Production leader**1 to 2 years of experienceEducation: Industrial Engineer or similar Title - EssentialObjective: Manage and supervise material resources and personnel management of the line for the execution of the production programRequired:- Advanced Conversational English- 2 years of experience- Essential title-...
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Bilingual Customer Service
hace 2 semanas
San Luis Potosí, México TRANSPORTES XCF A tiempo completoXCF Transporte de carga consolidada con 20 años en el mercado está en búsqueda de tu talento como: **CUSTOMER SERVICE DIRECT** - Para laborar en: Alberto Cossio # 105, planta Baja, Fracc. Tangamanga, c.p 78269, San Luis Potosi_ **Ofrecemos**: - Sueldo de $15,000 mensuales brutos. - Pago quincenal con BBVA - Prestaciones de ley y superiores. - Vales de...
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Customer Service Representative
hace 3 semanas
San Luis Potosí, México ABB A tiempo completo**Customer Service Representative**:**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**:**This...
