Quality Customer Service Leader
hace 2 semanas
Field Early Warning procedure Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15th of each month. Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the “Right” parts. Monitor the 3MIS claims for each claims categories and confirm efficiency of containment actions. Maintain customer part number in WINGS to ensure compliance with Valeo product hierarchy. Field returns analysis Warranty return sample must be secured, follow the Valeo warranty part analysis procedure, comply with Customer and Valeo Warranty QRQC requirement including respect of timing. OEM, Dealer and End user interface. Should able to interface with OEM quality and service team, Dealer and End user to support the warranty concern, and to collect associated detailed field data. Presently logically to customer as required. Defining the warranty liability with Customer Technically analyze the warranty part and present the % of Valeo liability on the failure and get the agreement on warranty liability. Statistical analysis of the customer warranty data and elevate any risk. Statistical analysis of the raw warranty data from customer and able to make conclusion on the data analysis and elevate any quality and cost risk. Good Cross-functional team communication. Customer feedback and field analysis feedback should be communicated to different teams within the organization and able to bring the solution from them applying QRQC methodology. #J-18808-Ljbffr
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Quality Customer Service Leader
hace 2 semanas
San Luis Potosí, México Valeo A tiempo completoField Early Warning procedure Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15th of each month. Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the “Right” parts. Monitor the 3MIS claims for each claims categories and confirm efficiency of containment actions....
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Quality Customer Service Leader
hace 4 días
San Luis Potosí, San Luis Potosí, México Valeo A tiempo completo*Field Early Warning procedure*Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15th of each month.Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the "Right" parts.Monitor the 3MIS claims for each claims categories and confirm efficiency of containment...
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Customer Service Leader
hace 2 semanas
San Luis Potosí, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
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Quality Customer Service Leader
hace 1 semana
San Luis Potosí, San Luis Potosí, México Valeo A tiempo completoValeo est une entreprise mondiale de haute technologie qui conçoit des solutions révolutionnaires pour réinventer la mobilité. Nous sommes un équipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilité dans le monde entier. Notre vision ? Inventer une mobilité plus verte et plus sûre, grâce à des solutions axées...
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APU Quality Leader
hace 3 semanas
San Luis Potosí, México Valeo A tiempo completoAPU Quality Leader Responsibilities The APU Quality Leader position coordinate Quality members inside the APU, coordinate process and product audit, train and coach the Logical Thinking. This position cannot supersede Site Quality Manager authority. Initiate the QRQC in QIM database – participate to the containment and validate the robustness of the...
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APU Quality Leader
hace 3 semanas
San Luis Potosí, México Valeo A tiempo completoAPU Quality Leader Responsibilities The APU Quality Leader position coordinate Quality members inside the APU, coordinate process and product audit, train and coach the Logical Thinking. This position cannot supersede Site Quality Manager authority. Initiate the QRQC in QIM database – participate to the containment and validate the robustness of the...
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Customer Quality Leader
hace 3 semanas
San Luis Potosí, México Continental A tiempo completoYour tasksEfficient management of customer interface with regards to plant and delivery quality aspects.Represents Quality Management of the BU in the development project; ensure that internal and external quality requirements are adequately addressed in the project, BU cross locations**Profile**:- Bachelor's degree: Industrial engineer, mechanical or...
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Apu Quality Leader
hace 1 semana
San Luis Potosí, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
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Site Customer Quality Assurance Engineer
hace 2 semanas
San Luis Potosí, México Cummins Inc. A tiempo completoOur culture believes in **_POWERING YOUR POTENTIAL_**. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our...
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Customer Service
hace 2 semanas
San Luis Potosí, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...