Customer Experience Advocate
hace 3 semanas
Location- Monterrey, Mexico- Job Type- Full Time**Skills**:- Voice- Excel- ChatCategories:- Outbound- Sales- Customer Support- Inbound-- Chat- Responsibilitiess need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.- Qualifications- High school diploma or equivalent- All Levels of relevant experience from a related industry of the account we are hiring for or at least a Subject Matter Expert- Knowledge of customer service practices and principles- Excellent data entry and typing skills- Superior listening, verbal, and written communication skills- Ability to handle any stressful situation appropriately
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Customer Advocate
hace 3 semanas
Monterrey, México PSC Industries, Inc. A tiempo completoJob Opening - Customer Service AdvocatePSC Industries in Monterrey, Mexico is offering an opportunity for a Customer Service Advocate who is looking to drive their career in a new direction. This is an excellent opportunity for someone who cares deeply about customers and wants to help shaping PSC’s entire customer experience.Position Summary:PSC Is...
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Customer Experience Advocate
hace 5 días
Monterrey, México Xtendops A tiempo completoLocationMonterrey, MexicoJob TypeFull TimeSkillsVoiceExcelChatCategoriesOutboundSalesCustomer SupportInboundChatResponsibilitiesNeed to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and to escalat[e]?e complaints across several communication channels. A supports customers by providing...
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Inside Sales B2B
hace 2 semanas
Monterrey, México MDY CUSTOMER EXPERIENCE A tiempo completo**Descripción de la Empresa**:MDY Customer Experience es una empresa líder en la provisión de servicios de **Contact Center** y soluciones tecnológicas avanzadas. Nos enfocamos en mejorar la experiência del cliente y optimizar los procesos de atención para empresas de diferentes sectores a nível nacional. Actualmente, estamos buscando profesionales en...
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Manager-customer Experience
hace 3 semanas
Monterrey, México Sutherland A tiempo completoSutherland is seeking an organized and reliable person to join us as a**Customer Experience Manager**. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Customer Experience Managers in this role get...
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Manager-customer Experience
hace 3 semanas
Monterrey, México Sutherland A tiempo completoJob DescriptionSutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Customer Experience Managers in this role get...
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IT Customer Experience
hace 2 semanas
Monterrey, México Neoris A tiempo completoNEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We are more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation and continuous learning to create high-value solutions for our...
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Customer Service Experience Representative
hace 3 semanas
Monterrey, México reesmarx A tiempo completoCustomer Service Representative – LogisticsOur client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking a Customer Service Representative – Logistics to support international operations and deliver an exceptional customer experience from their office in San Pedro Garza Garcia (Monterrey).Serve as...
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Associate-customer Experience
hace 4 semanas
Monterrey, México Sutherland A tiempo completoSutherland is seeking an attentive and analytical person to join us as a Quality Analyst.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Quality Specialist key focus is to evaluate transactions to ensure all...
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Customer Service Experience Representative
hace 2 semanas
Monterrey, México reesmarx A tiempo completoCustomer Service Representative – Logistics Our client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking a Customer Service Representative – Logistics to support international operations and deliver an exceptional customer experience from their office in San Pedro Garza Garcia (Monterrey). Serve...
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Remote Bilingual Customer Advocate
hace 2 días
Monterrey, México TalentPop App A tiempo completoA remote customer service firm is seeking a Spanish+English Bilingual Customer Service Representative. This entry-level, full-time role involves providing excellent support, troubleshooting customer issues, and documenting interactions. The ideal candidate will have at least one year of remote bilingual customer service experience and fluency in both...