Contact Center Voip/sip Technical Specialist
hace 3 semanas
We're a growing dental contact center looking for a VOIP expert to join our team to ensure our self-hosted PBX system runs smoothly. This position is 100% remote.**RESPONSIBILITIES**- Identifies, analyzes, and resolves technical issues- Monitor and resolve caller-ID/spam risk issues on outbound lines- Develop custom contact center reports- Administer phone system quality assurance- Assist in agent quality assurance- Help answer calls and schedule patientsPay: $15,000.00 - $40,000.00 per monthApplication Question(s):- How do you feel about working weekends (Saturday and Sunday)?- Why would you be the perfect fit for this position?- What is your bandwidth?**Experience**:- VOIP engineering: 3 years (preferred)
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Technical Specialist
hace 7 días
Ciudad de México Avaya A tiempo completo**About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...
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Especialista en Aprovisionamiento Voip
hace 1 semana
Colonia Lomas de Chapultepec, México C3ntro Telecom A tiempo completoEmpresa Líder en Telecomunicaciones con servicios de Carrier, Productos de Voz, Datos, SMS, Call Center, Videoconferencias y Soluciones empresariales de Comunicaciones Unificadas, se encuentra en la búsqueda de profesionales con alto potencial, para ocupar la posición de: **ESPECIALISTA EN APROVISIONAMIENTO VOIP** **Requisitos**: - Conocimiento en...
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Soporte Técnico Cisco Contact Center Ucce Pcce Wxcc
hace 3 semanas
Ciudad Nezahualcóyotl, México Training Talent A tiempo completo**Vacante para la empresa Training Talent en Nezahualcóyotl, Estado de México**:**¿Quiénes somos?**- Expertos en transformación digital, somos una empresa enfocada en soluciones híbridas en telecomunicaciones desde servicios NOC hasta completas soluciones en ciberseguridad, trabajamos con socios estratégicos como: Cisco, Tenable, Panduit, VMWare,...
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Voip Customer Support Specialist
hace 4 semanas
Ciudad de México PetDesk A tiempo completo**About this Role**As a contract VoIP Customer Support Specialist, you will support PetDesk's VoIP phone systems powered by Kontak. You will provide your technical expertise and problem-solving skills to deliver exceptional customer service to the company's clients. By leveraging customer data, Kontak improves communications (calls, chats, appointments). It...
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Voip Customer Support Specialist
hace 22 horas
Ciudad de México PetDesk A tiempo completo**About this Role** As a contract VoIP Customer Support Specialist, you will support PetDesk's VoIP phone systems powered by Kontak. You will provide your technical expertise and problem-solving skills to deliver exceptional customer service to the company's clients. By leveraging customer data, Kontak improves communications (calls, chats, appointments)....
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Technical Specialist
hace 3 semanas
Ciudad de México Avaya A tiempo completo**About Avaya**:Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...
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Ingeniero Five9
hace 2 semanas
Ciudad de México, Ciudad de México Value2Biz A tiempo completoHi everyoneWe're seeking a highly skilled Senior Five9 Engineer with extensive experience in designing and implementing complex contact center workflows, IVRs, and scripting for multi-site deployments.• Design, implement, and optimize large-scale Five9 workflows, including custom IVRs and scripts tailored to unique business requirements.• Lead the...
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Contact Center Technical Lead
hace 3 semanas
Santiago de Querétaro, México Sequoia Connect A tiempo completoWe are currently searching for a **Contact Center Technical Lead**:**Responsibilities**:- **Lead the Contact Center Engineering (CCE) Operations and Support team**, including Telephony, IVR, SBC, Recording, and Workforce Management (WFM) systems.- **Manage internal staff, contractors, and vendors** to ensure SLA compliance, service delivery, and performance...
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Specialist - Customer Contact Center
hace 2 semanas
México ABB A tiempo completo**Specialist - Customer Contact Center**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
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Administrador de Ti en Centros de Contacto
hace 2 semanas
México Talent Center Institute S.C. A tiempo completoNuestro cliente es una empresa de TI parte de un grupo financiero GlobalIngeniería o Licenciatura Tecnologías de la InformaciónInglés AvanzadoExperiência de 3 a 5 años en la gestión y configuración de la **plataforma Genesys Contac Center**Habilidades y capacidades- Experiência demostrada como administrador de Genesys o en un puesto similar...