Enterprise Sales Account Manager

Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours Position Overview: As an Account Manager, you will be responsible for driving the expansion of Adobe’s innovative digital media solutions (Adobe Creative Cloud and Adobe Document Cloud), including Firefly and Acrobat AI, within the top companies in Mexico and Central America. Develop and complete strategic account plans. Work with partners and collaborate with overlay teams to achieve or exceed 100% of your annual sales quota. This role requires a strong understanding of enterprise customers, a passion for groundbreaking technology, and the ability to cultivate lasting business relationships.Key Responsibilities: 1. Portfolio Expansion: Drive adoption and expansion of Adobe’s digital media solutions, with a focus on Firefly and Acrobat AI, within the top companies in Mexico and Central America.Identify and capitalize on new business opportunities by understanding customer needs and aligning them with Adobe’s solutions.2. Strategic Account Planning: Develop and implement detailed account plans for each assigned customer to enhance growth and ensure long-term success.Collaborate with overlay teams, including technical specialists, solution consultants, and marketing, to deliver tailored strategies and solutions.3. Quota Achievement: Achieve or exceed 100% of the assigned annual quota by driving revenue growth through effective account management and expansion efforts.Consistently track performance metrics, pipeline development, and sales results to ensure alignment with goals.4. Customer Relationship Management: Build and cultivate trusted relationships with key decision-makers and partners within client organizations.Serve as a strategic advisor to customers, showcasing the value of Adobe’s digital media solutions in addressing their challenges.5. Partner Ecosystem Collaboration: Work closely with Adobe’s ecosystem of partners to identify joint opportunities and deliver coordinated solutions to customers.Cultivate effective alliances to ensure seamless execution of sales strategies and customer success initiatives.6. Market Insight and Advocacy: Stay informed about industry trends, competitive landscape, and evolving customer needs in the North of Latam market.Provide feedback to internal teams on customer insights to influence product development and marketing efforts.Qualifications: Bachelor’s degree or equivalent experience in business, Marketing, or a related field.Proven experience in account management, sales, or business development, ideally within the technology or digital media industry.Solid understanding of solutions powered by AI and their applications in enterprise settings.Excellent communication, negotiation, and presentation skills, with the ability to influence executive-level customers.Proficiency in CRM tools (e.g., Salesforce) and sales forecasting.Preferred Skills: Experience with AI products.Knowledge of the Mexican enterprise market and its key players. Educational market is a plus.Demonstrated ability to work in a collaborative, cross-functional team environment.Success Factors: An approach dedicated to achieving goals with a consistent record of surpassing sales targets.Strong problem-solving skills and a customer-centric approach to addressing challenges.Ability to navigate complex sales cycles and balance multiple collaborators effectively.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .