Scheduling Coordinator

hace 4 semanas

Guadalajara, México Sofia Health A tiempo completo

Sofia Health is a fast-growing marketplace dedicated to connecting clients with wellness providers across various disciplines. Our mission is to make health and wellness services accessible and engaging for everyone. The Sofia Unfiltered podcast is our platform to highlight the journeys, insights, and expertise of health and wellness professionals, amplifying their stories to inspire and educate a broader audience.**Position Overview**:We are seeking a detail-oriented and highly organized individual to join our team as a Virtual Yoga and Fitness Scheduler. As a Scheduler, you will play a crucial role in ensuring the seamless coordination of virtual classes, workshops, and events on our platform. This position requires excellent communication skills, a keen eye for detail, and a passion for promoting health and well-being.**Responsibilities**:**Class Scheduling**:- Coordinate and schedule virtual yoga and fitness classes based on instructor availability and customer demand.- Ensure a well-balanced and diverse class schedule to cater to various fitness levels and preferences.- Collaborate with instructors to create and maintain an up-to-date class calendar.**Instructor Liaison**:- Communicate regularly with instructors to confirm availability, update schedules, and address any scheduling conflicts.- Provide support and information to instructors regarding class logistics, technical requirements, and participant expectations.**Customer Support**:- Respond promptly to customer inquiries related to class schedules, cancellations, and any other scheduling-related concerns.- Assist customers in navigating the platform and provide guidance on selecting suitable classes.**Quality Assurance**:- Monitor virtual classes to ensure they start and end on time, and address any technical issues promptly.- Gather feedback from instructors and participants to continuously improve the scheduling process and class offerings.**Data Management**:- Maintain accurate records of class schedules, instructor availability, and participant attendance.- Generate regular reports on class performance, attendance trends, and other relevant metrics.**Marketing Collaboration**:- Collaborate with the marketing team to promote upcoming classes and events through various channels.- Assist in creating promotional materials and content related to class schedules.**Qualifications**:- Previous experience in scheduling or administrative roles, preferably in the fitness or wellness industry.- Excellent organizational and time-management skills.- Strong communication skills, both written and verbal.- Familiarity with virtual communication tools and platforms.- Passion for health, fitness, and promoting well-being**We Offer**:- Flexible working hours- Remote work.- Continuous training and development.- Pay starts at $500.All hires begin with a short trial period during which the individual's competence, aptitude, and experience will be assessed. We hire people willing to do whatever it takes to help the team succeed.Pay: $9,020.00 - $11,726.00 per month**Experience**:- Scheduler: 4 years (required)**Language**:- English (required)Work Location: Remote

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