Parts & Service Performance Zone Analyst
hace 7 horas
**MAJOR RESPONSIBILITIES**- Retail Parts Sales- BBT, Service Lane Selling- Service Capacity & Throughput -Same Day Repair- Technician Recruiting & Retention- Recall Acceleration- Service NPS Support- Model e Parts and Service Growth - Service Assessment Sustainment- Vin Visits/Service Share- Service Leads/Predicted Repair Intelligence- Ford Protect/Accessories- Support- Bulk Oil leadSales Event Execution**EXPERIENCE AND BACKGROUND REQUIREMENTS**- Bachelor's degree in marketing, finance, or business- Field dealer contact experience preferred- Knowledge of dealership operations and dealership financial statements/sales and profit forecasts- 2+ years of experience in Sales related jobsStrong communication skills in English (both written and verbal)**COMPETENCIES AND SKILLS**- Strong interpersonal / leadership / organizational skills and competencies- Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legal counsel- Able to work independently, and with ambiguity- Strong verbal and written English proficiency- Experience in the Microsoft Office suite- Ability to work with accuracy under pressures of time and workload- Comprehend and analyze our performance documents (i.e., Dealer Profiles, Financial Statements, 5 Year Trends, Sales Effectiveness Analysis, etc.)- Ability to manage deadlines and timelines with multiple inputs and complexities- Field dealer relationship experience - ensuring an understanding of the dealer dynamic and ability to gain dealer trust- Extraordinary teamwork, collaborative skills and demonstrated behaviors- Customer service mindset
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Parts & Service Performance Zone Analyst
hace 2 días
Naucalpan, México Ford Motor Company A tiempo completo**MAJOR RESPONSIBILITIES** - Retail Parts Sales - BBT, Service Lane Selling - Service Capacity & Throughput -Same Day Repair - Technician Recruiting & Retention - Recall Acceleration - Service NPS Support - Model e Parts and Service Growth - Service Assessment Sustainment - Vin Visits/Service Share - Service Leads/Predicted Repair Intelligence - Ford...
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Sales & Performance Zone Analyst
hace 4 semanas
Naucalpan, México Ford Motor Company A tiempo completo**MAJOR RESPONSIBILITIES**- Sales Performance (SE / 2a6 / YOY Gwth / Share)- Financial Performance (Profitability, Fin. St. Submission, Capitalization)- Facility Actions- RN Transaction Support (Term Agrmnts, Amendments, Resignations, B/S)- Wholesale Support- GTM and C&I Communications Support- Sales NPS Support- Model e Sales and Infrastructure- Share -...
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Sales & Performance Zone Analyst
hace 6 horas
Naucalpan, México Ford Motor Company A tiempo completo**MAJOR RESPONSIBILITIES** - Sales Performance (SE / 2a6 / YOY Gwth / Share) - Financial Performance (Profitability, Fin. St. Submission, Capitalization) - Facility Actions - RN Transaction Support (Term Agrmnts, Amendments, Resignations, B/S) - Wholesale Support - GTM and C&I Communications Support - Sales NPS Support - Model e Sales and Infrastructure -...
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Ownership Analyst
hace 7 horas
Naucalpan, México Ford Motor Company A tiempo completoThe Ownership Analyst position supports the Field Operations team as regional support for Ownership Zone Managers, Ownership Business Developer and Ownership Manager Bachelor's degree in marketing, finance, or business - Field dealer contact experience preferred - Knowledge of dealership operations and dealership financial statements/sales and profit...
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Cx Performance Zone Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completo**The Role**:Remote point of contact for Dealers within a Region with Small Volumes**Your Impact**:**Roles & Responsibilities**- Mobile Service- Pickup & Delivery- Online Service Reservations / GXP- Ford Pass Rewards & Redemptions- Ford Guest Experience- Sales / Service NPS Lead- Ford Commitment Program- Model e CX Implementation- FCP Exception...
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Sales & Performance Zone Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completo**The Role**:Remote point of contact for Dealers within a Region with Small Volumes**Your Impact**:**Roles & Responsibilities**- Sales Performance (SE / 2a6 / YOY Growth / Share)- Financial Performance (Profitability, Fin.St.Submission, Capitalization)- Facility Actions- RN Transaction Support (Term Agrmnts,Amendments, Resignations, B/S)- Wholesale Support-...
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Parts Advisor Cdmx
hace 2 días
Naucalpan, México Tesla A tiempo completoWhat to Expect - Role What You’ll Do - Responsibilities - Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions - Follow up with body shops on parts order and ensure complete satisfaction - Work closely with Tesla's internal teams to improve processes and provide feedback. - Accurately record...
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Parts Advisor Cdmx
hace 6 horas
Naucalpan, México Tesla A tiempo completoWhat to Expect- RoleWhat You’ll Do- Responsibilities- Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions- Follow up with body shops on parts order and ensure complete satisfaction- Work closely with Tesla's internal teams to improve processes and provide feedback.- Accurately record parts...
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Sales Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completoWe are the movers of the world and the makers of the future.We get up every day, roll up our sleeves and build a better world - together.At Ford, we're all a part of something bigger than ourselves.What will you make today ?- This position is responsible for development, modernization, and maintenance of parts and service reporting in Canada as well as data...
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Service Desk Analyst
hace 2 semanas
Naucalpan, México Ivonne A tiempo completoImportante empresa solicita**:SERVICE DESK ANALYST****Ingles conversacional indispensable****Lugar de trabajo**:Oficina / Home office**Actividades**:- Dar soporte tecnico a clientes de Estados Unidos via telefonica, correo electronico o chat, solucion de problemas y documentacion de estos, trabajos de forma remota.**Experiência**:- 1 año como costumer...