Service Desk

22 May, 2024 We are seeking a full-time Service Desk Supervisor to join our Canadian fintech client’s team. This role involves managing a team of service desk professionals providing support for desktop and mobile technologies.The position requires a 9-hour shift within the hours of 7 AM to 6 PM (Toronto time), ensuring coverage across that window. Fluency...

Importante operador global especializado en la integración de la voz**Service Desk N1**- Requisitos:_- Licenciatura o Ingeniería concluida en sistemas, informática, computación o afín- Inglés básico, comprensión y lectura- Experiência de 1 a 3 años como Support Technician N1- Conocimiento del sector de las telecomunicaciones.- Experiência en...

We’re looking for motivated, engaged people to help make everyone’s journeys better. Responsibilities include: Act as first point of contact to the Service Desk and handle all inbound support calls Triage and diagnose reported faults, applying standard fix protocols as required Accurately log incidents and ensure all relevant data is captured Regularly...

A leading customer service software company in Mexico City is seeking an IT Service Desk Specialist to oversee project management and ensure seamless customer experiences. The ideal candidate will have at least 5 years of experience in project management, proficiency in ticketing and project management tools, and a collaborative mindset. This role promotes a...

**SERVICE MANAGER**:- Publication Date: Oct 2, 2024- Ref. No: - Location: Mexico, D.F., Distrito Federal, MX, 2300Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital,...

Estamos buscando un Especialista en Experiencia del Cliente (CX) con un perfil analítico y técnico. No solo gestionarás la experiencia, sino que serás el arquitecto detrás de la mejora de nuestro Proyecto GPT . Tu misión será validar la calidad de nuestras interacciones automatizadas y gestionar la documentación operativa para asegurar flujos de...

Responsibilities Lead and develop a high-performing media team. Serve as the primary contact and ensure client objectives are met. Optimize campaign processes and reporting. Improve media efficiency and ROI. Ensure adherence to policies and industry standards. Train the team to maximize results. Support talent development and transition. Coordinate teams for...

IT Service Desk Specialist who is a sharp go-getter! You should be customer-centric, a problem solver, caring, honest, observant, humble, rational and above all else self-aware. To be successful here you should not be shy and be ready to address any task big or small. We are looking for someone who is collaborative, has a good work ethic and enjoys being...

Workplace: Cuajimalpa de Morelos - CDMX Cuajimalpa de Morelos - CDMX En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. Para enfrentar mejor estos desafíos, necesitas: Brindar soporte técnico de manera presencial a los usuarios de las aplicaciones y de los hardware (por ejemplo,...

Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos...