Bilingual IT Support Specialist
hace 1 semana
**Note: This position is fully bilingual; proficiency in both English and Spanish, both written and spoken at a business conversational level, is a MUST.**If you are ready to grow in the IT technical support area, this opportunity will help you develop in the industry, gaining the experience you need to continue advancing your technical skills.**Main Activities**:- Provide timely support to clients.- Follow up on assigned and incoming tickets.- Communicate and share knowledge with the internal team.- Track tickets to provide timely resolution and communicate with clients about any updates or issues.- Adhere to internal escalation, security, and reporting processes.- Troubleshoot and resolve issues according to priority and urgency.- Work alongside client support teams to address IT problems or projects.- Participate in improvement projects for the IT Helpdesk teams, such as academic training courses and certifications.**Requirements**:- 1-2 years of experience working in technical support or a similar position.- Experience working with a ticketing system.- Experience with Office 365.- Customer service skills and experience.- Proficiency in English (verbal and written).- Ability to communicate and solve problems.**Our Offer**:- Competitive base salary, according to skills and experience.- Great opportunity to learn, complete certifications, and grow in the IT industry.Tipo de puesto: Tiempo completoSueldo: $22,000.00 - $28,000.00 al mesHorario:- De guardia- Lunes a viernesExperiência:- Soporte de TI: 2 años (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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IT Specialist
hace 2 semanas
Tijuana, México CCSI A tiempo completoWe are looking for a customer service-oriented IT Specialist to join our team Support Desk and provide Desktop Support to users in an efficient and accurate manner. You will be considered as the team’s front liner and will tackle technical problems while providing support for all assigned areas. The goal is to make sure we maintain the customer value to...
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IT Support
hace 2 semanas
Tijuana, México North American Production Sharing de México A tiempo completo**Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California**: **IT Support Specialist** - The role requires contributions to providing exceedingly reliable, scalable, secure, and cost-efficient End User IT Asset Management services. - Assists in the installation, implementation, and upgrades of internal systems. - May...
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IT Support Specialist
hace 4 semanas
Tijuana, México Integrated 3PL A tiempo completoAs an IT Integrations and Support Specialist, you will be responsible for supporting the design, implementation and monitoring of integrations between I3PL systems and our clients. You will also be tasked with developing tools and reports to automate and optimize operational processes. This role will work closely with internal teams and clients to ensure...
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IT Support Specialist
hace 1 semana
Tijuana, México Integrated 3PL A tiempo completoAs an IT Integrations and Support Specialist, you will be responsible for supporting the design, implementation and monitoring of integrations between I3PL systems and our clients. You will also be tasked with developing tools and reports to automate and optimize operational processes. This role will work closely with internal teams and clients to ensure...
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IT Help Desk Support Specialist
hace 1 semana
Tijuana, México USA Clinics Group A tiempo completo**IT Help Desk Support Specialist****Responsibilities**:- Support multiple offices with IT, networking, and hardware setup- Collaborate with corporate teams and senior management- Manage multiple projects and assist in new location integrations- Provide IT support across the organization- Other duties as assigned**Requirements**:- Fluent in **English &...
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It Support Specialist
hace 2 semanas
Tijuana, México findojobs A tiempo completoDescripción y detalle de las actividades- Independently solving standard tickets; Support in difficult situations with guidance from supervision and collaborate with other IT teams globally on ticket resolution (including external support)- New computers preparation / replacement / disposal and support for cell phones (iPhone and Android) and wireless...
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Bilingual Hotel Tech Support Specialist
hace 1 semana
Tijuana, Baja California, México OpenHotel, Inc. A tiempo completoNow Hiring:Bilingual Support Specialist – Hotel Tech & After Hours Critical Response Are you a calm, decisive problem-solver who thrives under pressure?Company DescriptionOpenHotel, Inc. has been a leader in cloud-based hotel software technology for nearly 25 years, offering a fully integrated, mobile, all-in-one system. Our PMS, booking engine, channel...
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IT Support Specialist
hace 2 días
Tijuana, México Lave Apparel A tiempo completoDescripción y detalle de las actividades **Job Summary** **Key Responsibilities** - Assist employees with troubleshooting and resolving computer issues, including hardware, software, and network problems. - Maintain and support Microsoft Windows operating systems to ensure computers function reliably. - Provide support for Microsoft Office Suite (Word,...
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IT Support Specialist
hace 2 semanas
Tijuana, Baja California, México TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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It- Help Desk Support Specialist Level 2
hace 2 semanas
Tijuana, México Viamericas A tiempo completoViamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries.At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...