Warranty Specialist I
hace 2 semanas
Job details**Employment Type**:Full-Time**Location**:San Pedro Garza Garcia, Nuevo Leon, Mexico**Job Category**:Customer Support**Job Number**:WD **Job Description**:Job Description**Responsibilities of the role**:The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Works closely in a team environment to meet deadlines. Ensures timely and quality responses to internal customers.**Principal duties**:Under general supervision, process warranty claims utilizing the Warranty Navigator platform for all Applied (chiller and air handler) products Handles warranty related activities including data input, processing, and maintenance of warranty databases Provides assistance to customers by processing data, answering product and claims related questions Translate lessons learned and quality issues to continuous improvement workstreams and warranty reduction on all Applied products Actively provide feedback and work in conjunction with Product Technical Support and Quality teams Employs metrics (Pareto charts, etc.) to evaluate trends in warranty claims and improvements In addition, may be required to work with other teams in the JCI organization, these teams are comprised of, but not limited to, the following groups: design/manufacturing engineers, manufacturing plant quality, and field service personnel**Job requirements**:Associate’s degree or technical degree4 years of experienceMust have strong written and verbal EnglishBasic knowledge of HVAC requiredAbility to navigate in moderately complex databases is a plusPower BI reporting skills a plusTechnical writing skills a plusProject management skills and/or training a plus
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Warranty Specialist I
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Description**:**Responsibilities of the role**:The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Works closely in a team environment to meet deadlines. Ensures...
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Warranty Specialist I
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Description**: **Responsibilities of the role**: The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Works closely in a team environment to meet deadlines....
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Sr Post Sales Specialist
hace 1 semana
San Pedro Garza García, México ABB A tiempo completoSr Post Sales Specialist - Warranty – ABB ABBs aims to help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the...
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Sr Post Sales Specialist
hace 1 semana
San Pedro Garza García, México ABB A tiempo completoSr Post Sales Specialist - Warranty – ABB ABBs aims to help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the...
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Post Sales Specialist
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Warranty Support Specialist
hace 4 semanas
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Warranty Support Specialist
hace 1 día
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Sr Post Sales Specialist
hace 2 semanas
San Pedro Garza García, N. L., México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:EL Customer Operations...
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Electrification Proposals
hace 1 semana
San Luis Potosí, México ABB Schweiz AG A tiempo completoEtt globalt teknikföretag i San Luis Potosí söker en skicklig specialist för att skapa konkurrenskraftiga anbud och offerter. Rollen innebär att hantera tekniska och kommersiella aspekter av förfrågningar inom el- och mekanisk teknik. Kandidaten bör ha en examen i elektrisk ingenjörskonst och erfarenhet av elektriska förslag, samt goda kunskaper i...
