Customer Success Manager

hace 2 semanas


Desde casa, México dLocal A tiempo completo

**Why you should join dLocal?**dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.**What’s the opportunity?**We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers.**What will I be doing?**:- Working with both our internal teams as well as clients.- Provide “voice of customer feedback” to internal DLOCAL teams.- Develop effective long-term key customer relationships.- Collaborate with customers to better understand their goals and ambitions.- Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities to develop and align prioritized project plans for assigned accounts with identified milestones and goals.- Develop Customer Success methodologies and own team initiatives that improve productivity.- Interact and work together with the different areas of the company.**What skills do I need?**:- Fluent in written and verbal English.- Customer Success experience (B2B preferred).- Advanced Excel Skills.- Experience in payments - Huge advantage.- Background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals.- Ability to travel.- Team spirit and proactive behavior.**What happens after you apply?**Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal


  • Customer Success Manager

    hace 3 semanas


    Desde casa, México dLocal A tiempo completo

    **What’s the opportunity?**We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers.**What will I be doing?**:- Working with both our internal teams as well as clients.- Provide “voice of customer feedback” to internal DLOCAL teams.- Develop effective long-term key customer...


  • Desde casa, México Multiplier A tiempo completo

    **Customer Success Manager**Remote/LATAM**A Bit About Us**We're at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find,...

  • Customer Success Manager

    hace 1 semana


    Desde casa, México Ailet A tiempo completo

    Customer Success Manager (Account) Required work experience: From 2 years Full time, remote work **About the company** We’re Ailet, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf...

  • Customer Success Manager

    hace 2 semanas


    Desde casa, México Higlobe, Inc A tiempo completo

    **About Higlobe**We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities...


  • Desde casa, México Divelement Web Services A tiempo completo

    (Remote) (Fluent in English) JOB SUMMARY Divelement is a strategic technical partner to clients. We collaborate with like-minded organizations to build and develop technologies, bringing vision to reality. The Customer Success Manager is an integral addition to Divelement’s mighty team; they are the bridge between Revenue and Delivery operations. The...


  • Desde casa, México Ueni Ltd A tiempo completo

    The Customer Experience Manager will drive customer satisfaction, retention, and growth for our SaaS subscription service. He or she will use user-interaction data to define the most effective customer success playbook to improve the customer experience and reduce churn. The primary objectives of this role will be to leverage the team to improve customer...

  • Customer Success Manager

    hace 2 semanas


    Desde casa, México Awesomic A tiempo completo

    **About Awesomic** We are a web app that matches businesses from around the world with the best-fit talents using an AI-driven algorithm. Since our founding in 2020, we’ve completed 14,000+ tasks for 4,000+ clients, including Reface, Lift99, SilviaTerra, Y Combinator startups, and various VC funds. **Now Hiring**: Customer Success Manager to join our...


  • Desde casa, México onebeat A tiempo completo

    We are seeking a Customer Success Manager to lead post-sale client relationships, ensuring smooth onboarding, strong adoption, and long-term growth. This role blends account ownership, project execution, and strategic collaboration across internal teams. You will manage a customer portfolio and drive measurable outcomes aligned with client business...

  • Customer Success Manager

    hace 4 semanas


    Desde casa, México Aloware A tiempo completo

    **About the job**:We’re never short of growth and learning at Aloware. Our mission is to provide advanced contact center solutions that would bring modern businesses back into the heart and soul of selling- building customer relationships. And we just passed our 500th happy client! That’s where we will need _your_ help. Our customer success team is...

  • Customer Success Manager

    hace 3 semanas


    Desde casa, México Cloud Software Group A tiempo completo

    **Overview**:The Jaspersoft Customer Success team is committed to reaching beyond the boundaries of traditional support by intentionally growing mutually beneficial relationships with our clients, and we do this through active engagement to better understand their unique projects and partner with them to enhance their abilities/enable success with our...