Customer Success Manager
hace 2 semanas
**About the job**:We’re never short of growth and learning at Aloware. Our mission is to provide advanced contact center solutions that would bring modern businesses back into the heart and soul of selling- building customer relationships. And we just passed our 500th happy client That’s where we will need _your_ help. Our customer success team is looking for a **Customer Success Representative/Manager** to grow with us as we continue rapidly expanding.**What you’ll do**:- Be a product expert: understand why customers use Aloware and how they derive value from our platform- Perform structured account reviews for customers to gauge, maintain, and nurture key client relationships- Proactively identify, address and mitigate risks of churn- Contribute ideas that help improve our processes, practices, and tools- Provide feedback to the product team concerning customers’ requests for product enhancements- Own expansion and renewal efforts for a distinct book of business- Train, onboard, and evangelize best practices for new and existing clients**Requirements**:- 3+ years experience working in customer-facing roles such as Customer Success, Account Management and/or Sales- Prior experience in B2B SaaS, VoIP, or communications software roles highly preferred- Strong communicator with excellent verbal and written communication skills- Comfortable holding a quota and negotiating contracts- You are comfortable building trust and communicating effectively with all types of customers — from C-level, VP, and Director-level contacts, to the end-users of the software- Ability to explain technical concepts in an easy-to-understand manner- 3+ years of working fully remote**This is a Fully remote role**nVwyPdRQ0T
-
Customer Success Manager
hace 1 semana
Desde casa, México dLocal A tiempo completo**What’s the opportunity?**We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers.**What will I be doing?**:- Working with both our internal teams as well as clients.- Provide “voice of customer feedback” to internal DLOCAL teams.- Develop effective long-term key customer...
-
Customer Success Manager
hace 1 semana
Desde casa, México Altair Engineering A tiempo completo**Transforming the Future with the Convergence of Simulation and Data** **Customer Success Manager (Data Analytics)** Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open,...
-
Customer Success Manager
hace 1 semana
Desde casa, México WW AA A tiempo completo**Customer Success Manager** **The Customer Success team helps the Wise Athena customers achieve value from ATHENA and our services and facilitates product adoption. This results in loyalty and therefore long-term customer retention.** **Our Customer Success Manager is responsible to ensure the success of our clients, always helping them to become...
-
Customer Success Manager
hace 3 semanas
Desde casa, México Ailet A tiempo completoCustomer Success Manager (Account)Required work experience: From 2 yearsFull time, remote work**About the company**We’re Ailet, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators. We...
-
Customer Success Manager
hace 4 días
Desde casa, México Higlobe, Inc A tiempo completo**About Higlobe**We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities...
-
Customer Success Manager
hace 3 semanas
Desde casa, México Divelement Web Services A tiempo completo(Remote) (Fluent in English)JOB SUMMARYDivelement is a strategic technical partner to clients. We collaborate with like-minded organizations to build and develop technologies, bringing vision to reality. The Customer Success Manager is an integral addition to Divelement’s mighty team; they are the bridge between Revenue and Delivery operations. The...
-
Customer Success Manager
hace 3 semanas
Desde casa, México Ueni Ltd A tiempo completoThe Customer Experience Manager will drive customer satisfaction, retention, and growth for our SaaS subscription service. He or she will use user-interaction data to define the most effective customer success playbook to improve the customer experience and reduce churn. The primary objectives of this role will be to leverage the team to improve customer...
-
Senior Customer Success Manager
hace 2 semanas
Desde casa, México ChiroQueens A tiempo completoCompany Overview: ChiroQueens.io is a leading marketing agency that provides Lead management & appointment booking. We pride ourselves on delivering exceptional customer experiences and cultivating long-term relationships with our clients. As we continue to expand, we are seeking a highly motivated and talented Senior Customer Success Manager (CSM) to join...
-
Customer Success Manager
hace 4 semanas
Desde casa, México Awesomic A tiempo completo**About Awesomic**We are a web app that matches businesses from around the world with the best-fit talents using an AI-driven algorithm. Since our founding in 2020, we’ve completed 14,000+ tasks for 4,000+ clients, including Reface, Lift99, SilviaTerra, Y Combinator startups, and various VC funds.**Now Hiring**: Customer Success Manager to join our awesome...
-
Customer Success Manager
hace 3 semanas
Desde casa, México onebeat A tiempo completoWe are seeking a Customer Success Manager to lead post-sale client relationships, ensuring smooth onboarding, strong adoption, and long-term growth. This role blends account ownership, project execution, and strategic collaboration across internal teams. You will manage a customer portfolio and drive measurable outcomes aligned with client business...