Customer Care Executive
hace 4 semanas
**Job brief**We are looking for a customer-oriented service representative.What does a Customer Care Executive do?A Customer Care Executive, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency, to provide customer assistance working from home or in-plant based in Monterrey.**Responsibilities**:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers’ needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers**Salary & Benefits**:- $13,200 Base salary- $2,000 Performance bonus- 2 Days off- Food coupons- Life medical insurance- Permanent placement position / Direct hire**Salary**: Up to $15,200.00 per month**Education**:- High school or equivalent (preferred)**Experience**:- Customer Service: 1 year (preferred)**Language**:- English (required)Shift availability:- Day Shift (preferred)- Night Shift (preferred)- Overnight Shift (preferred)
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Customer Care Analyst Ii
hace 7 días
Monterrey, México Regal Rexnord A tiempo completoPosition Summary: Advances the customer experience through direct handling on assigned accounts involving navigation activities connected to forecasting, scheduling, quality, pricing and warranty. Major Responsibilities: - Ensures that customer questions and problems are addressed in a satisfactory and timely manner with adherence to customer...
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Customer Care Representative
hace 4 semanas
Monterrey, México Hempel A tiempo completoCustomer Care Representative - Monterrey, MexicoDo You Also Believe People Are a Company’s Greatest Asset? Do You Dream of Working in a Culture of Inclusion, Transparency, and Support?Hempel is looking for a committed Customer Service Representative to join our Marine segment team! As part of a global leader in protective coatings, you will play a key role...
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Customer Care Representative
hace 3 minutos
Monterrey, Nuevo León, México Hempel AS A tiempo completoJob title:Customer Care RepresentativeLocation:Monterrey, MexicoSchedule:Onsite/Hybrid (after training you will have the opportunity to work from home 2 days a week)Reports to:Customer Care ManagerIMPORTANT - Only applications submitted in English will be considered, as this role requires proficiency in English.IMPORTANTE - Solo se considerarán las...
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Customer Care Analyst Ii
hace 3 semanas
Monterrey, México Regal Rexnord A tiempo completoRegal Rexnord Corporation (RRX) is approximately a $5B publicly traded global manufacturer of electric motors and controls, electrical components and power transmission products serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord...
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Customer Care Representative
hace 2 semanas
Monterrey, México Hempel A tiempo completoAre you passionate about providing outstanding customer service in a dynamic, global industry and ready to contribute to the success of a leading company in the coatings sector?Hempel is looking for a committed Customer Service Representative to join our team! As part of a global leader in protective coatings, you will play a key role in delivering...
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Customer Care Representative
hace 5 días
Monterrey, México Afni, Inc. A tiempo completoAre you passionate about delivering exceptional service and making a positive impact on people's lives? Do you thrive in a fast-paced environment where your communication skills shine? If you're an English-speaking individual who loves solving problems and helping others, we want YOU to join our customer care team! **Key Role and Responsibilities** -...
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Team Lead Customer Care Representative
hace 3 semanas
Monterrey, México Lingble A tiempo completoTeam Lead Customer Care Representative Lingble • Monterrey, Nuevo León, México Descripción del trabajo Careers at Lingble: Lingble Customer Care Senior agent/Team LeadersLingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops.We work with...
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Customer Care
hace 5 días
Monterrey, México Conduent A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Customer Care Operations Leader
hace 3 semanas
Monterrey, México Schneider Electric A tiempo completoA leading multinational corporation is seeking a Head of Customer Care Operations to ensure operational excellence and drive customer experience enhancement. This role requires a Bachelor’s degree in engineering, proven management experience, and strong negotiation skills. You will collaborate with various teams to implement strategies that align with the...
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Customer Care Operations Leader
hace 2 semanas
Monterrey, México Schneider Electric A tiempo completoA leading multinational corporation is seeking a Head of Customer Care Operations to ensure operational excellence and drive customer experience enhancement. This role requires a Bachelor’s degree in engineering, proven management experience, and strong negotiation skills. You will collaborate with various teams to implement strategies that align with the...
