Ae - Store Manager - Mexico

hace 3 semanas

veracruz, México American Eagle Outfitters A tiempo completo

POSITION SUMMARY:
The Store Manager is in charge of the business and has ultimate responsibility for the daily operations of the store. The Store Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Store Manager is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.

POSITION TITLE: Store Manager
REPORTS TO: District Manager
STATUS: Full Time
SUPERVISES: Store Management, Store Associates

RESPONSIBILITIES:

Leadership

  • Motivate and inspire the team by delivering a compelling vision and purpose which encompasses American Eagle Outfitter’s Core values.
  • Act as the leader on duty and consistently model the brand customer service standards and Customer First selling behaviors.
  • Establish and communicate clear expectations and hold the store team and self-accountable for achieving all brand, performance and behavior standards.
  • Build and support effective relationships with associates, peers and supervisor to effectively lead positive change.
  • Lead the management team through effective implementation of all AEO performance management tools and processes (IDP, MPI, Success Factors, MDP, etc.).
  • Lead productive weekly leadership meetings that align with and drive the business strategy.
  • Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.

Drive for Results

  • Create and manage the execution of the store business plan to drive KPI results and maximize business opportunities to include CRM, Loyalty and technology.
  • Manage the controllable components of the P&L to achieve all store financial and expense targets.
  • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
  • Train and develop team on business acumen to drive business performance.
  • Lead the use of technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media) *Store to door not applicable for Mexico.
  • Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs.
  • Build customer loyalty through in-store experience, utilization of social media and email capture.

Talent Management

  • Recruit, hire, develop and retain a high performing management and associate team.
  • Teach, train and coach the store management team through successful completion of MDP to develop future leaders for the company.
  • Consistently assess and provide ongoing performance feedback on LOD skills, job accountabilities and Success Factors through real-time coaching, scheduled touchbases, individual development planning and the performance review process.
  • Develop succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities.
  • Lead the annual review process for store management and associate team.
  • Manage all compensation decisions in partnership with the District Manager.
  • Drive employee engagement by recognizing and rewarding employees for outstanding performance.
  • Ensure that the store management team adheres to and enforces all employment practices and policies.
  • Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.

Visual & Operational Execution

  • Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.
  • Lead all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe.
  • Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.
  • Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
  • Oversee and ensure efficiency of all daily operational procedures.
  • Ensure store audit compliance and shrink results meet company loss prevention standards.

QUALIFICATIONS:

  • Minimum high school education or equivalent.
  • Minimum of 3 years of retail or equivalent management experience preferred.
  • Strong prioritizing, interpersonal, problem-solving & planning skills.
  • Knowledge and understanding of employment laws including compliance with federal, state and local requirements.
  • Demonstrated ability to manage complex and competing priorities.
  • Strong communication, presentation, delegation and follow-up skills.
  • Demonstrated conflict management and resolution skills.
  • Demonstrated proficiency in training, sales generation and leading of functional teams.
  • Demonstrated ability to analyze business trends and reporting to drive sales.
  • Demonstrated ability to coach, provide feedback and manage substandard performance.
  • Demonstrated ability to communicate effectively with customers and store team.
  • Demonstrated ability to work in a fast-paced and deadline-oriented environment.
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
  • Ability to perform Essential Job Functions.
  • Computer and technology proficient.
#J-18808-Ljbffr

  • Store Manager

    hace 2 semanas

    Veracruz, Veracruz-Llave, México American Eagle Outfitters A tiempo completo

    Job Summary: We are seeking a highly motivated and experienced Store Manager to lead our Mexico store team. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.Key Responsibilities:Leadership: Motivate and inspire the team to achieve sales goals and deliver...

  • Expansion Manager

    hace 2 meses

    Veracruz, Veracruz-Llave, México Pastelerias La Esperanza A tiempo completo

    Job Title: Expansion ManagerWe are seeking a highly skilled Expansion Manager to join our team at Pastelerias La Esperanza. As an expansion specialist, you will be responsible for developing and implementing strategic plans for store expansion, ensuring profitable growth and market penetration.Key Responsibilities:Develop and execute store expansion...

  • Aerie - Sales Lead Jr - Mexico

    hace 3 semanas

    veracruz, México American Eagle Outfitters Inc. A tiempo completo

    POSITION SUMMARY: The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhances the customer’s experience and achieves the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store. The Sales...

  • Aerie - Sales Lead Jr - Mexico

    hace 3 semanas

    veracruz, México American Eagle Outfitters A tiempo completo

    POSITION SUMMARY: The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhancing the customer’s experience and achieving the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store. The Sales...

  • Sales Lead Jr

    hace 3 semanas

    Veracruz, Veracruz-Llave, México American Eagle Outfitters Inc. A tiempo completo

    Job Title: Sales Lead Jr - MexicoJob Summary: We are seeking a highly motivated and results-driven Sales Lead Jr to join our team in Mexico. As a Sales Lead Jr, you will play a key role in supporting the store management team by effectively performing the responsibilities of a Leader on Duty (LOD) and creating a selling culture that enhances the customer's...

  • Sales Lead Jr

    hace 3 semanas

    Veracruz, Veracruz-Llave, México American Eagle Outfitters A tiempo completo

    Job Title: Sales Lead Jr - MexicoJob Summary: We are seeking a highly motivated and results-driven Sales Lead Jr to join our team in Mexico. As a Sales Lead Jr, you will play a key role in supporting the store management team by effectively performing the responsibilities of a Leader on Duty (LOD) and creating a selling culture that enhances the customer's...

  • Expansion Manager

    hace 1 mes

    Veracruz, Veracruz-Llave, México Pastelerias La Esperanza A tiempo completo

    Job Title: Gerente De ExpansiónAt Pastelerias La Esperanza, we are seeking a highly skilled Expansion Manager to join our team.Key Responsibilities:Develop and implement effective store expansion strategies to drive business growth.Collaborate with the commercial area to identify opportunities for expansion and optimize store layouts.Conduct market research...

  • Store Manager Moda Nupcial

    hace 3 semanas

    veracruz, México Pronovias Group A tiempo completo

    En Pronovias Group llevamos más de 50 años vistiendo sueños a través de nuestras cuatro marcas: Pronovias, San Patrick, White One y Nicole Seguimos queriendo incorporar talento, y por ello, buscamos un/a Store Manager para gestionar nuestra tienda en Palacio de Hierro Perisur. Funciones y responsabilidades: Repartir y compartir los objetivos...

  • Sales Lead Jr.

    hace 1 mes

    Veracruz, Veracruz-Llave, México Aeo A tiempo completo

    Job Title: Sales Lead Jr.At AEO, we are seeking a highly motivated and results-driven Sales Lead Jr. to join our team in Mexico. As a Sales Lead Jr., you will play a key role in supporting the store management team by creating a selling culture and enhancing the customer experience.Responsibilities:Lead a Customer First culture by performing the...

  • Sr. Product Manager, Stores

    hace 2 semanas

    veracruz, México Amazon A tiempo completo

    Amazon Stores Mexico is seeking a strategic, analytical and highly motivated individual to lead several complex projects that will fuel Amazon MX growth for the next 5-10 years. You will identify, design, develop and implement complex projects that will expand Amazon growth. The Sr Product Manager is a well-rounded PM, with experience developing and...

  • Expansion Manager

    hace 4 semanas

    Veracruz, Veracruz-Llave, México Pastelerias La Esperanza A tiempo completo

    Job Title: Gerente De ExpansiónAt Pastelerias La Esperanza, we are seeking a highly skilled Expansion Manager to join our team.Key Responsibilities:Develop and implement effective store expansion strategies to drive business growth.Collaborate with the commercial area to identify opportunities for expansion and optimize store layouts.Manage the planning and...

  • Branch Manager

    hace 3 semanas

    veracruz, México Interra International, Llc. A tiempo completo

    Join Our Global Team as a Branch Manager in Monterrey, Mexico! At Interra International , we are passionate about connecting the world with food, and we are looking for a dynamic Branch Manager to lead our local office in Monterrey, Mexico. Are you a natural leader with a passion for customer service, team development, and operational excellence? If so, we...

  • Party Hostel Manager in Veracruz, Mexico

    hace 2 semanas

    Veracruz, Veracruz-Llave, México Servpronorman A tiempo completo

    Manager and Volunteers in Veracruz, MexicoWe are a top-rated party hostel in Mexico, located on the beach in vibrant Veracruz. We're seeking a manager or volunteer who is highly social and enjoys interacting with people.Key Responsibilities:Manage daily operations of the hostelInteract with guests and provide excellent customer serviceAssist with marketing...

  • Expansion Manager

    hace 2 semanas

    Veracruz, Veracruz-Llave, México Pastelerias La Esperanza A tiempo completo

    Expansion SpecialistAs a key member of our commercial team, you will be responsible for defining and implementing store expansion plans that drive business growth and profitability. Your expertise will be crucial in identifying opportunities and developing strategies to increase our presence in the Mexican market.Key Responsibilities:• Develop and execute...

  • Operationeel District Manager

    hace 2 semanas

    veracruz, México PPG México A tiempo completo

    Ben jij een leider met een passie voor operationele processen en sales? Wil jij ervoor zorgen dat het prachtige merk Sigma Coatings het iedere dag een beetje beter doet? Dan hebben wij een uitdagende functie voor jou als Operationeel District Manager (ODM) bij ons binnen PPG, voor het merk Sigma Coatings. Wat ga je doen? Als ODM ben je verantwoordelijk voor...

  • Sr. Group Brand Manager Cleaners Mexico

    hace 1 día

    veracruz, México Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered#161590 - Del.Miguel Hidalgo, Mexico City, MexicoAbout The Role As Sr Group Brand Manager for our Home Care category, you will lead the cleaners category development and growth by ensuring excellence in execution across the 5P’s with regular business updates to the Marketing Director, Local Management, Division & Global. You...

  • Operationeel District Manager

    hace 2 semanas

    veracruz, México PPG México A tiempo completo

    Vacature: Operationeel District Manager Sigma Service Center NL (PPG-Sigma Coatings) Ben jij een leider met een passie voor operationele processen en sales? Wil jij ervoor zorgen dat het prachtige merk Sigma Coatings het iedere dag een beetje beter doet? Dan hebben wij een uitdagende functie voor jou als Operationeel District Manager (ODM) bij ons binnen...

  • Operationeel District Manager Sigma Service Center NL

    hace 2 semanas

    Veracruz, Veracruz-Llave, México Ppg México A tiempo completo

    Vacature: Operationeel District Manager Sigma Service Center NLBen jij een leider met een passie voor operationele processen en sales? Wil jij ervoor zorgen dat het prachtige merk Sigma Coatings het iedere dag een beetje beter doet? Dan hebben wij een uitdagende functie voor jou als Operationeel District Manager (ODM) bij ons binnen PPG, voor het merk Sigma...

  • Operationeel District Manager Sigma Service Center

    hace 2 semanas

    Veracruz, Veracruz-Llave, México Ppg México A tiempo completo

    Vacature: Operationeel District Manager Sigma Service Center NL (PPG-Sigma Coatings)Ben jij een leider met een passie voor operationele processen en sales? Wil jij ervoor zorgen dat het prachtige merk Sigma Coatings het iedere dag een beetje beter doet?Als Operationeel District Manager (ODM) bij PPG, voor het merk Sigma Coatings, ben je verantwoordelijk voor...

  • Gerente De Expansión

    hace 3 semanas

    veracruz, México Pastelerias La Esperanza A tiempo completo

    As an expansion specialist, you will define productive and profitable store expansion plans. You will report to the commercial area and will be located at our site in Mexico. Gerente de Expansión Key Responsibilities: Manage store expansion plans and lead commercial strategy in Mexico. Define productive and profitable store expansion plans. Report to the...