Sales Lead Jr

hace 3 semanas

Veracruz, Veracruz-Llave, México American Eagle Outfitters Inc. A tiempo completo
Job Title: Sales Lead Jr - Mexico

Job Summary: We are seeking a highly motivated and results-driven Sales Lead Jr to join our team in Mexico. As a Sales Lead Jr, you will play a key role in supporting the store management team by effectively performing the responsibilities of a Leader on Duty (LOD) and creating a selling culture that enhances the customer's experience and achieves store sales goals.

Key Responsibilities:

  • Perform the responsibilities of the Leader on Duty (LOD) to lead a Customer First culture.
  • Communicate clear expectations and hold store associates and yourself accountable to achieving all brand, performance, and behavior standards.
  • Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.
  • Drive for Results by partnering with the Store Management team in the execution of the store business plan to drive KPI results and maximize business opportunities.
  • Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.
  • Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.
  • Talent Management by leading role in training, developing, and coaching the associate team to create a Customer First culture.
  • Motivate associates by providing feedback and recognition for behaviors that drive positive results.
  • Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.
  • Visual & Operational Execution by maintaining company brand standards per the 5 S's (In Size, Styled, Stocked, Standard, Signed).
  • Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales.
  • Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP.
  • Execute all daily operational procedures and support the management team to ensure the store audit compliance and shrink results meet company loss prevention standards.

Requirements:

  • Minimum High School education or equivalent.
  • Minimum 1 – 2 years retail experience or equivalent education.
  • Team leader experience preferred.
  • Ability to receive feedback and take action when appropriate.
  • Demonstrated business acumen.
  • Demonstrated ability to communicate effectively with customers and store team.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
  • Ability to perform all Essential Job Functions.
  • Proficient use of technology.

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