In-field Digital Execution Coordinator

hace 2 semanas

Colonia Polanco, México UCB A tiempo completo

This is a key position to achieve the fully alignment between field execution and digital strategy**Key activities**- Assure that the digital strategy is executed according to the stablished plan- Assure the understanding of the customer facing of the digital strategies and tools- Improve the digital skills and mindset in the Customer Facing Team- Excellence in execution and support of the digital strategy.- Support the Customer Facing (CF) team in the achievement of Key Performance Indicators (KPI), ensuring a precise and effective execution of the digital strategy, orchestrating together with the team all the customer interactions.- Listen actively to stakeholders to understand their perspectives and needs.- Diminish the typical customer facing resistance at the implementations of new ways of working- Identify potential failures in the technological tools- Fully alignment with sop´s- Lack of assertiveness & empathy- Reduce the gap that could exists between the plan and the execution**Requirements**:- 2-3 years as Coordinator in Marketing, Commercial, Operational Excellence or related areas in Pharmaceutical or Consumer Industries mainly- Demonstrated experience, knowledge and understanding in digital marketing tools- Field experience highly recommended- Health care, sales, Marketing and medical understanding"- Deep understanding of the customer facing ecosystem and interaction model, digital tools and strategies- 360 operational framework- Omnichannel knowledge- Able to manage multiple platforms such as Marketing Automation, AI and Algorithms among others to provide better solutions for the field force- Deep understanding of the Commercial KPI´s definition and execution"- English intermediate**About Us**UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.**___****Why work for us?**At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/colour/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity

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