Eater Engagement Operations Intern

Company Overview:DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.Team Overview:The Eater Engagement team is looking for a data-driven, analytical and passionate individual that will support the team structuring projects/initiatives to increase eater frequency and retention. She/he will work closely with experts in operations in the design, analysis and execution of campaigns with impact throughout Spanish Speaking Latam, as well as market intelligence and user research.Role Responsibilities:- Operations: Supporting with structure, execution and analysis of growth/efficiency user campaign strategies on a country level for DiDi Food Mexico, Central America and Caribbean.- Data analytics: Building deep insights and propose optimization initiatives through Excel, Power BI, and other programming tools (SQL/Python).- Competition: Analyzing pricing, features, strengths and weaknesses.- Balancing attention to detail with swift execution: We need to do things quickly, and we need to do them well.Role Qualifications:- Enrolled in Marketing, Engineering, Business Administration, Innovation and Design, Economics, or other related fields at least 1 year before graduation.- Data-driven and passionate about analytics. Master in Excel data processing (formulas, pivot tables, dashboard creation). The capability of writing SQL/Python or other programming languages is a definite PLUS- Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions.- Clear communicator, able to synthesize a lot of information quickly and highlight key insights.- Excellent organization and time management skills.- Proficiency in English & Spanish.- Availability to work at least 6 hours per day or equivalent to 30 hours per weekEEO Statement:**You'll love working at DiDi because**- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.**We are committed to building inclusive and diverse teams.**We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.