IT Service Delivery Technician
hace 1 semana
Specific Responsibilities- Planning & Administration _- Provide information and assist IT Service Delivery Supervisor when requested- Follow and enforce Emerson policies regarding IT management, security, standards and procedures- Assists users with business proposal generation, regarding our standards and policies- IT Infrastructure & Support: _- Always ensure optimum support for end-users within agreed service levels- Ensure that relevant IT documentation is maintained and up to date- Support and maintain the IT Infrastructure security standards to be compliant with the Emerson security policy- Support and maintain the IT Infrastructure systems and data access - to be managed in collaboration with Service Desk- Support and maintain the IT Infrastructure backup and recovery including Disaster Recovery Planning- Support and maintain the IT Infrastructure asset management - including Hardware lifecycle management and SW licensing- Support and maintain the IT Infrastructure audit compliance- Support the appropriate level of service for a centrally provided and maintained IT Infrastructure for: server, clients, printers and other standardized peripherals, data communication (LAN, WAN, WLAN, VPN access and required components), voice communication (local and remote)- Uses the helpdesk as the central point for all IT issues and service requests.- Communication: _- Establish good working relationship with users and other sources of support and assistance- Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of ServiceRequirements:- Education: _- College/University degree in a related field or experience may be considered in lieu of formal education- Experience _:- 0-3 years’ experience within a general IT environment- Skills/Knowhow _: _- Uses basic understanding of the IT Field:- VMware ESXi / VCenter knowledge- Windows Server 2008/2012/2016- Cisco networking knowledge- CITRIX; MS Remote Access- Active Directory, GPO & policy design and support- Security & Compliance tools (e.g. Ivanti/LanDesk, WSUS, Symantec, FireEye)- IP networking administration and services including DNS, DHCP- Independently completes diverse tasks of the job and applies and enhances knowledge and skill in:- Microsoft Windows Operating Systems 7 - 10- Language: English- Availability to travel in the designated area/country- Flexible towards working hours for maintenance activities
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IT Service Delivery Specialist
hace 2 días
Mexicali, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...
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It Support Technician
hace 2 semanas
Mexicali, México Blackhawk Industrial De Mexico A tiempo completoPrincipales actividades y responsabilidades- Reclutamiento y capacitación de nuevo personal competente en IT.- Asistencia técnica a los usuarios finales con excelente servicio al cliente- Administrar y completar tickets de problemas en un sistema de tickets- Instalar y actualizar periféricos y software de computadoras- Crear y mantener cuentas de usuario,...
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Field IT Service Support
hace 6 días
Mexicali, México Sonova A tiempo completoThe Field IT Service Support position is part of the local Information Technology team based at the Mexicali site and is responsible for providing on-site IT support to Sonova business entities and users, ensuring the stable operation of IT infrastructure, systems, and services. Key responsibilities include: Provide local 1.5 and 2nd level IT support,...
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Field IT Service Support
hace 7 días
Mexicali, México Sonova A tiempo completoThe Field IT Service Support position is part of the local Information Technology team based at the Mexicali site and is responsible for providing on-site IT support to Sonova business entities and users, ensuring the stable operation of IT infrastructure, systems, and services. Key responsibilities include: Provide local 1.5 and 2nd level IT support,...
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Field IT Service Support
hace 7 días
Mexicali, México Sonova A tiempo completoThe Field IT Service Support position is part of the local Information Technology team based at the Mexicali site and is responsible for providing on-site IT support to Sonova business entities and users, ensuring the stable operation of IT infrastructure, systems, and services. Key responsibilities include: Provide local 1.5 and 2nd level IT support,...
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Field IT Service Support
hace 1 semana
Mexicali, México Sonova A tiempo completoDescripción y detalle de las actividades- The **Field IT Service Support** position is part of the local Information Technology team based at the Mexicali site and is responsible for providing on-site IT support to Sonova business entities and users, ensuring the stable operation of IT infrastructure, systems, and services.- Key responsibilities include:-...
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On-Site IT Support Technician
hace 7 días
Mexicali, México Sonova A tiempo completoA multinational technology company is seeking a Field IT Service Support professional in Mexicali. This role involves providing on-site IT support to ensure the stable operation of infrastructure and services. Responsibilities include diagnosing IT incidents, supporting hardware/software, and collaborating with teams and vendors. A Bachelor's degree in a...
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On-Site IT Support Technician
hace 7 días
Mexicali, México Sonova A tiempo completoA multinational technology company is seeking a Field IT Service Support professional in Mexicali. This role involves providing on-site IT support to ensure the stable operation of infrastructure and services. Responsibilities include diagnosing IT incidents, supporting hardware/software, and collaborating with teams and vendors. A Bachelor's degree in a...
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Field Services Technician
hace 2 semanas
Mexicali, México NTT DATA A tiempo completo**Req ID**: 338170 We are currently seeking a Field Services Technician to join our team in Mexicali, Baja California (MX-BCN), Mexico (MX). **Responsibilities**: - Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacement and repair on desktops /notebooks/ printers. - Travel may be...
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IT Engineer
hace 18 horas
Mexicali, México TT Electronics A tiempo completoDescripción y detalle de las actividades - Responsible for the on-going operation of IT service delivery in Mexicali and Calexico and as part of a global virtual team providing remote assistance to TT sites around the world, - Be the first point of contact for IT issues. Take ownership of IT issues and follow them through to ensure they are complete even if...