Order Management Specialist Iii

hace 2 semanas

Ciudad de México Emerson A tiempo completo

**Responsibilities**- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our ability to book, deliver, and collect- Act as the primary contact for the customers through different communications channels, working closely with the inside sales, sales force, factories and other quote to cash teams- Lead and initiate proactive communication to resolve purchase order issues or to collect missing information at the order entry stage and throughout the order process to ensure the correct and timely order booking and delivery, and to provide a positive customer experience- Proactively communicate and resolve issues affecting speed and quality of orders at different stages of the order process, ensuring customers are adequately informed- Proactively manage order backlog and resolve order issues and delays, process and release orders for its correct and timely delivery- Analyze the information in the systems to make decisions that enable the company to deliver the order with compliance to customer expectations- Maintain updated customer information in business systems and other databases- Collect and save needed information and documentation to ensure compliance with record retention and documentation procedures, provide information required for quality and continuous improvement analysis- Ensure compliance with import/export, contract and government requirements. Screen orders and quotes for compliance with the business unit Terms and Conditions, Agreements and standards- Manage the intercompany orders and providers delivery dates to ensure we meet the customer expectations- Assist in training, and participate in quality, and continuous improvement initiatives through activities such as providing coaching and mentorship to less experienced personnel, providing trainings, supporting process improvement and system enhancement efforts, and participating in continuous improvement initiatives - or similar activities- Work closely with the LAM Customer Care leadership team, LAM quote to cash functional teams, and sales force to lead and facilitate continuous improvement initiatives, improving overall customer experience- Support the leadership team in achieving overall book-ship goals and delivering KPIs- Complete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)- Back up other team members depending on the business needs- Perform other duties as required- **Requirements

  • Order Management Specialist

    hace 5 días

    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MÉXICO, S.A. DE C.V.** **Solicita**: **Order management specialist** **Descripción y Requisitos** - Bachelor degree in Business, Industrial Engineering or related fields - 2 years of experience in Order Management, Customer Service, Material Control, Planning - Logistics background - SAP knowledge - 80% English language - Ms Office...

  • Order Management Specialist

    hace 1 semana

    Ciudad Juarez, México Emprego MX A tiempo completo

    **WIWYNN MEXICO, S.A. DE C.V.** **Solicita**:Order Management Specialist** **Descripción y Requisitos** Requeriments/Experience - +2 years experience in order management. - Supply Chain Management (Planning and logistics). - Knowledge SAP. - ERP System. - Customer relationship. - High level profiency in MS office. - Excellent skill on Excel and power...

  • Order Management Specialist Iii

    hace 3 días

    Ciénega de Flores, México Panasonic Corporation of North America A tiempo completo

    Resumen: The Order Management Specialist provides top tier customer service to their assigned accounts through proactive management of orders from receipt through shipping, and by partnering with cross-functional team members and stakeholders to ensure best in class results. **Responsabilidades**:**Main Responsibilities**:- Manage the receipt and entry of...

  • Order Management Specialist Iii

    hace 1 semana

    Ciénega de Flores, México Hussmann Mexico A tiempo completo

    Overview: The Order Management Specialist provides top tier customer service to their assigned accounts through proactive management of orders from receipt through shipping, and by partnering with cross-functional team members and stakeholders to ensure best in class results. Responsibilities:**Main Responsibilities**:- Manage the receipt and entry of...

  • Order Management Specialist Iii

    hace 3 días

    Ciénega de Flores, N. L., México Hussmann Mexico A tiempo completo

    Overview: The Order Management Specialist provides top tier customer service to their assigned accounts through proactive management of orders from receipt through shipping, and by partnering with cross-functional team members and stakeholders to ensure best in class results. Responsibilities: **Main Responsibilities**: - Manage the receipt and entry of...

  • Order Management Specialist Iii

    hace 3 días

    Ciénega de Flores, N. L., México Panasonic Corporation of North America A tiempo completo

    Resumen: The Order Management Specialist provides top tier customer service to their assigned accounts through proactive management of orders from receipt through shipping, and by partnering with cross-functional team members and stakeholders to ensure best in class results. **Responsabilidades**: **Main Responsibilities**: - Manage the receipt and entry of...

  • Order Management Specialist

    hace 7 días

    Ciudad de México Thomson Reuters A tiempo completo

    **Order Management Specialist**: Do you like the challenges? Do you want to be part of a global team? Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you. The order management team is the first step in the flow of operations. We support...

  • Order Management Specialist

    hace 7 días

    Ciudad de México, Ciudad de México International Data Group A tiempo completo

    OverviewIDC is seeking detail-oriented individuals with a self-starter approach to perform the role of Order Management Specialist. This key role is responsible for ensuring accurate and timely processing of orders to create positive customer outcomes.ResponsibilitiesOrder Processing:Take ownership of orders through the order lifecycle, ensuring timely and...

  • Order Management Specialist- México

    hace 7 días

    Ciudad de México Household Solutions A tiempo completo

    **Order Management Specialist México**:We are looking for a detail-oriented and proactive _Order Management Specialist_ to ensure the timely and accurate dispatch of products, meeting our regional billing goals and providing an outstanding service to internal and external clients.**Main responsibilities**:- Receive and review templates for new requests-...

  • Order Management Specialist

    hace 1 semana

    Ciudad Juarez, México Emprego MX A tiempo completo

    **PCE TECHNOLOGY DE JUÁREZ/FOXCONN GROUP (SAN JERÓNIMO)** **Solicita**: **Order Management Specialist** **Descripción y Requisitos** **_PRINCIPALES RO,ES Y RESPONSABILIDADES_** - Generar la planificación de la producción, incluido el desarrollo, el; mantenimiento y la ejecución del programa maestro._ - Generar y dar mantenimiento a las ordenes de...