Order Management Specialist

hace 4 días

Ciudad de México, Ciudad de México International Data Group A tiempo completo


Overview

IDC is seeking detail-oriented individuals with a self-starter approach to perform the role of Order Management Specialist. This key role is responsible for ensuring accurate and timely processing of orders to create positive customer outcomes.



Responsibilities

Order Processing:

Take ownership of orders through the order lifecycle, ensuring timely and accurate processing at every stage.
Carefully review all submitted orders to confirm they include all necessary documentation and comply with all company policies.
Conduct thorough audits of orders, comparing paperwork against system entries to identify discrepancies and proactively follow up on incomplete or inaccurate orders, ensuring any missing or corrected information is obtained before processing.

Order Entry:
Accurately input verified orders into the regionally assigned ERP system, ensuring that all relevant details, such as products, quantities, pricing, and customer information, are correctly reflected.

Error Resolution:
Serve as a key point of contact for order-related issues, working in partnership with the Sales team, Revenue Operations, and other departments to quickly resolve discrepancies or errors in orders.
Maintain clear and open communication with stakeholders, providing timely updates on issue resolution and ensuring that customer expectations are managed appropriately.

Manage Order Flow:
Regularly monitor order queues, identifying pending or delayed orders and prioritizing based on urgency, value, or end-of-month deadlines.
Collaborate closely with Revenue Operations and Sales, especially during critical periods like month-end or quarter-end, to expedite the review and processing of outstanding orders and ensure they are closed before cutoff times.
Continuously optimize the order review process by identifying bottlenecks, adjusting workflows, and providing feedback to management on potential process improvements to speed up order processing and enhance throughput.



Qualifications

In this role, you will be supporting the US time zone. The expected working hours are 11 am - 7:30 pm CET.

  • Bachelor's degree in Business, Finance, or a related field preferred.
  • Experience in order management, sales administration, sales finance, or sales operations.
  • Familiarity with order management software, CRM and/or ERP systems. Salesforce and D365 experience are a plus.
  • Proficiency in MS Office, particularly Excel.
  • Detail-oriented, analytical, and organized.
  • Strong self-starter with the ability to handle multiple tasks.

Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement.

IDC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.


  • Order Management Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Teradata A tiempo completo

    Our CompanyAt Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The...

  • Order Management Specialist, Deal Desk

    hace 4 días

    Ciudad de México, Ciudad de México Restaurant365 A tiempo completo

    As anOrder Management Specialist, you'll play a critical role in the quote-to-cash process by ensuring orders are accurate, compliant, and processed efficiently. As part of the Deal Desk Team, you'll work cross-functionally with Sales, Deal Desk, Finance, and Legal to support deal execution, maintain data integrity in Salesforce and CPQ tools, and help...

  • Customer Order Specialist

    hace 2 horas

    Ciudad de México, Ciudad de México GraceMark Solutions A tiempo completo

    Customer Order Specialist (Order Management & Billing Analyst)Location:Mexico City, Mexico – Virtual/Hybrid (1–2 days per month onsite)Contract Period:12+ month contract-to-hireCompensation:$11 USD per hour as ICAbout the Role:We are seeking anOrder Management & Billing Analystto support end-to-end order accuracy, invoicing, and compliance across...

  • Order Management Agent

    hace 7 días

    Ciudad de México, Ciudad de México Siemens A tiempo completo

    As anOrder Management Agent, you will be responsible for overseeing the entire order process — from placement to delivery — ensuring accuracy, timely execution, and customer satisfaction. This role plays a key part in managing purchase and sales orders in SAP, supporting billing and documentation processes, and collaborating with cross-functional teams...

  • Purchase Order/Sample Management Administrator

    hace 7 días

    Ciudad de México, Ciudad de México Levi Strauss A tiempo completo

    The Purchase Order/Sample Management Administrator will support seasonal sample management and purchase order (PO) processes, for FLA, SRS, and Bulk Production ensuring accuracy, timeliness, and compliance across sourcing, product development, and vendor operations. They will also support uploading data from EAT to PLM for Costing. This role is based in...

  • Analyst, Client Order Management

    hace 2 semanas

    Ciudad de México, Ciudad de México BlackRock A tiempo completo

    Location:Mexico City, Mexico CityTeam:Client Order ManagementJob Requisition #: R258458Date posted: Jan. 05, 2026Job descriptionAbout this roleOverview:At BlackRock, we strive to empower our employees and actively engage your involvement in our success. We know you want to feel valued every single day and be recognized for your contribution. We have an...

  • Order Management Consultant

    hace 5 horas

    Ciudad de México, Ciudad de México Azkait A tiempo completo

    AZKAITes una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento comoOrder Management Consultant (Oracle) - 100% REMOTO.Requisitos:Licenciatura o Ingeniería egresado/ tituladoInglés conversacional fluido (avanzado o intermedio alto)Mínimo 3 años de experiencia en...

  • Inventory Management Specialist

    hace 6 días

    Ciudad de México, Ciudad de México WTS Energy A tiempo completo

    Inventory Management Specialist (Oil & Gas)Location: Mexico CitySector: Energy / Oil & Gas (Upstream)Area: Kan ProjectExperience: 3 - 5 YearsResumen del PuestoEstamos en búsqueda de un Inventory Management Specialist para el Proyecto de Desarrollo Kan. El objetivo principal de este rol es supervisar, controlar y optimizar la gestión de inventarios y el...

  • Analyst, Client Order Management

    hace 2 semanas

    Ciudad de México, Ciudad de México BlackRock A tiempo completo

    About this roleOverview:At BlackRock, we strive to empower our employees and actively engage your involvement in our success. We know you want to feel valued every single day and be recognized for your contribution. We have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy...

  • Order Management Analyst

    hace 7 días

    Ciudad de México, Ciudad de México PepsiCo A tiempo completo

    OverviewWe Are PepsiCoJoin PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our...