Customer Service Rep

hace 2 semanas

Apodaca, México Johnson Controls A tiempo completo

**What are you going to do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?****Order Processing**- Order input in ERP (different order types)- Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)**Backorder monitoring and order management**- Monitor the customer backorders in conjunction with Customer, Warehouse, Supply & Demand, Credit Control, Purchase and Forwarder.- Maintenance of planned shipping days (delays, customer requests, etc)- Handle customer order cancellations (DOA)- Monitor call-off orders**Enquiry handling**- Handle customer questions on deliveries, delays, problems, etc.- Follow-up on pending basic quotes- Coordinate approach with Inside/outside sales representative**Customer care**- Handle customer questions effectively and in a service-oriented manner- Follow up on actions requested in sales representatives call reports- Inform customers about changed delivery times and equivalent products**What are we looking for?**- Fluent in English (conversational)- Customer-oriented experience with a focus on details- PC skills - MS office- Communication and interpersonal skills- Problem-solving- SAP / Iscala / Oracle (desirable)

  • Customer Service Representative

    hace 4 semanas

    Apodaca, México Agencia de Reclutamiento A tiempo completo

    **Customer Service Rep****Educación. Mínimo Universtario titulado en área comercial/administrativa o Ingenieria****Experiência. Mínimo 2 años en atención a clientes o logística.****Idiomas. Español e Inglés. Sin problemas de comunicación en Ingles de forma escrita, sería un plus que no se tengan problemas de comunicación de forma...

  • Customer Service

    hace 2 semanas

    Apodaca, México Prodensa A tiempo completo

    Prodensa en apoyo a uno de nuestros clientes en el Parque PIIT ubicado en Apodaca, buscamos Customer Service.**Requisitos**:- Experiência como Customer Service en empresas de manufactura- Carrera terminada- Inglés intermedio (capaz de tener una conversación)Tipo de puesto: Tiempo completoSueldo: $20,000.00 - $25,000.00 al mesBeneficios:- Seguro de gastos...

  • Customer Service

    hace 2 semanas

    Apodaca, México Prodensa A tiempo completo

    Prodensa en apoyo a uno de nuestros clientes en el Parque PIIT ubicado en Apodaca, buscamos Customer Service. **Requisitos**: - Experiência como Customer Service en empresas de manufactura - Carrera terminada - Inglés intermedio (capaz de tener una conversación) Tipo de puesto: Tiempo completo Sueldo: $20,000.00 - $25,000.00 al mes Beneficios: -...

  • Position Customer Service Rep, Experienced

    hace 6 días

    Apodaca, México PPG Industries A tiempo completo

    As CUSTOMER SERVICE REPRESENTATIVE, you will be responsible for ensuring compliance with internal and external customer requirements by meeting time and cost indicators. **Key Responsibilities**: - New Purchase Order lead and follow up through the supply chain. - Optimize and efficiency inventory levels. - To collaborate on the consolidation and improve of...

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    hace 2 semanas

    Apodaca, México Plastiexports A tiempo completo

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  • Customer Service

    hace 3 semanas

    Apodaca, México Johnson Controls A tiempo completo

    **What you will do**:We are hiring a customer service representative to manage customer queries, documentation, provide information and report generation from systems.You will also be asked to process orders, modifications, and escalate contracts across several communication channels.To do well in this role you need to be able to remain calm when customers...

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    hace 3 semanas

    Apodaca, México Faurecia A tiempo completo

    Customer Service Engineer- Manage external customer- customer portal maintenance- customer visit preparation- Customer Action plan follow up- PPAP readiness- Containment deployment- Customer audit- TCS follow Up

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    hace 3 semanas

    Apodaca, México Faurecia A tiempo completo

    Customer Service Engineer- Manage external customer- customer portal maintenance- customer visit preparation- Customer Action plan follow up- PPAP readiness- Containment deployment- Customer audit- TCS follow Up

  • Customer Service

    hace 2 semanas

    Ciudad Apodaca, Nuevo León, México JAEGGI Hybridtechnologie AG A tiempo completo

    Customer Service RepresentativeWe're hiring at Güntner: Customer Service RepresentativePosition Objective:The Customer Service Representative is responsible for ensuring customer satisfaction through effective communication with all departments involved in the order process, in alignment with the company's core mission.ResponsibilitiesCustomer data...

  • Customer Service Representative

    hace 4 días

    Apodaca, México ABB A tiempo completo

    **Customer Service Representative**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...