L3 Support Specialist

hace 3 días

Ciudad de México NTT Data Services A tiempo completo

**Req ID**: We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testingParticipate in Requirements gathering, design and implementationby collaborating closely with all the stakeholdersWork on supporting Product servers and clients on cutting-edge platforms.Contribute to our continuous improvement and continuous deliveryWork effectively in collaboration with other team membersImplement new tool functionalities that support changing business requirementsDevelop functions that automate provisioning and access management primary/secondary controlsDevelop functions that help improve user experienceProvide technical feedback and support to Development teamsPerform detailed RCA of issues in production, and implement corrective actionsValidated collaboration and communication skills, being able to lead in a global environmentUnderstanding of Agile principles will be added advantage.Basic Qualifications:Unix, SQL and knowledge of other scripting languagesKnowledge of programming language -JavaDesign patterns, Object Oriented Programming and Best practices of coding.**About NTT DATA Services****_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._****Job Segment**:Cloud, User Experience, Testing, Developer, Java, Technology

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