Technical Support L3
hace 2 días
Importante empresa de T.I. a Nível Latinoamérica, requiere por crecimiento:**Technical Support L3****Actividades Principales**:- Proporcionar soporte técnico en sus tres níveles, EUC, Network y Server a las diferentes cuentas que maneja GSB.- Proporcionar soporte técnico a clientes internos de GSB.- Disponibilidad de viajar para apoyo en otros estados de la República he incluso de ser necesario en el extranjero.- Apoyo técnico vía remota.- Apoyo en mesa de ayuda.- Seguir las políticas y costumbres de GSB.- Ser proactivo.- Cuidar del activo físico de la empresa en caso de ser necesario.- Estar al pendiente de los diferentes chats que se usan en la empresa y apoyar en todo momento.- Home Office y trabajo en campo, asignación con clientes.Horario:Lunes a Viernes de 9:00 am a 6:30 pm.Prestaciones de Ley y superiores a los 3 meses.Sueldo: $16,000 -$18,000 de acuerdo con experiência.Prestaciones:Caja de ahorroSeguro de gastos médicos mayoresSeguro de vida**Experiência**:- Nível 1 Soporte a usuario final, EUC, carga de imagen configuraciones de impresoras y reparación de equipos de cómputo + 2 años- Nível 2 Manejo de redes Network, switches routers, conocimiento de cable de consola y cableado estructurado + 1 año- Nível 3 conocimientos básicos en servidores HP, manejo de Ilo y Dell + 1 año- Excel, word, power point TI, Redes y herramientas en general para TI- Share Point- ** INGLÉS AVANZADO-CONVERSACIONAL INDISPENSABLE**(se harán evaluaciones).
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L3 Support Specialist
hace 2 semanas
Ciudad de México NTT Data Services A tiempo completo**Req ID**: We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testingParticipate in Requirements gathering, design and implementationby collaborating closely with all the stakeholdersWork on...
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L3 Support Specialist
hace 2 semanas
Ciudad de México NTT DATA A tiempo completo**Req ID**: We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de M\u00e9xico (MX-CMX), Mexico (MX).Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testingParticipate in Requirements gathering, design and implementationby collaborating closely with all the stakeholdersWork...
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L3 Support Specialist
hace 2 semanas
Ciudad de México NTT DATA A tiempo completo**Req ID**:227739 We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de M\u00e9xico (MX-CMX), Mexico (MX). Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing Participate in Requirements gathering, design and implementation by collaborating closely with all the...
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Technical Support Engineer
hace 2 semanas
Ciudad de México Fortinet A tiempo completo**Skills & Qualifications**- Typically requires field sales experience- Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company.- Understanding of **TCP/IP, routing protocols, L2/L3 switches**- Security product **s firewalls, IPSec, IDS/IPS,...
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Technical Support Engineer
hace 4 días
Ciudad de México Fortinet A tiempo completo**Skills & Qualifications**- Typically requires field sales experience- Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company.- Understanding of **TCP/IP, routing protocols, L2/L3 switches**:- Security product **s firewalls, IPSec,...
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L3 Support Engineer – Android
hace 1 semana
Ciudad de México Ivy Mobility, Inc. A tiempo completoThe L3 support member is responsible for addressing the customer concerns, provide information on IVY’s product features, assist them with their needs when they report problems or product defects, code review and offer Root cause analysis with the defect fix. Responsibilities Work with project teams for releases of fixes to production issues. Conduct Root...
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L3 Support Engineer
hace 3 semanas
México Eclerx A tiempo completo**L3 Support Engineer**- ___________________________________Location: MexicoType: Full-timeDepartment: Technology- ___________________________________**Summary****Responsibilities**- Support role diagnosing and fixing coding issues within defined SLAs- Work closely with the engineering team to drive resolution of client issues- Influence and suggest...
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Technical Support Engineer
hace 2 días
Ciudad de México Fortinet A tiempo completoProvide basic troubleshooting on the full range of Fortinet products to our clients in Latin America**Responsibilities**:- Medium to advanced troubleshooting on the full range of Fortinet Data Analytics products such as FortiGate to name a few.- Collection, analysis and change recommendations of configuration information- Collection and analysis of customer...
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Desktop Support Technician L3
hace 4 días
Ciudad de México Milestone Technologies, Inc. A tiempo completo**Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...
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IT Support Specialist L3
hace 3 semanas
Cañada de Alfaro, México Transportes Castores de Baja California S.A. de C.V A tiempo completoVacante disponible**IT Support Specialist L3**Ubicación: León, GuanajuatoHorario:Lunes a Viernes → 9:00 am a 7:00 pmSábado → 9:00 am a 2:00 pm (guardias)Funciones principales:Atender y resolver incidentes complejos de tercer nível (L3).Analizar aplicaciones en producción (bases de datos, logs y código).Identificar causas raíz y proponer mejoras...
