Technical Support L3
hace 4 semanas
Importante empresa de T.I. a Nível Latinoamérica, requiere por crecimiento:**Technical Support L3****Actividades Principales**:- Proporcionar soporte técnico en sus tres níveles, EUC, Network y Server a las diferentes cuentas que maneja GSB.- Proporcionar soporte técnico a clientes internos de GSB.- Disponibilidad de viajar para apoyo en otros estados de la República he incluso de ser necesario en el extranjero.- Apoyo técnico vía remota.- Apoyo en mesa de ayuda.- Seguir las políticas y costumbres de GSB.- Ser proactivo.- Cuidar del activo físico de la empresa en caso de ser necesario.- Estar al pendiente de los diferentes chats que se usan en la empresa y apoyar en todo momento.- Home Office y trabajo en campo, asignación con clientes.Horario:Lunes a Viernes de 9:00 am a 6:30 pm.Prestaciones de Ley y superiores a los 3 meses.Sueldo: $16,000 -$18,000 de acuerdo con experiência.Prestaciones:Caja de ahorroSeguro de gastos médicos mayoresSeguro de vida**Experiência**:- Nível 1 Soporte a usuario final, EUC, carga de imagen configuraciones de impresoras y reparación de equipos de cómputo + 2 años- Nível 2 Manejo de redes Network, switches routers, conocimiento de cable de consola y cableado estructurado + 1 año- Nível 3 conocimientos básicos en servidores HP, manejo de Ilo y Dell + 1 año- Excel, word, power point TI, Redes y herramientas en general para TI- Share Point- ** INGLÉS AVANZADO-CONVERSACIONAL INDISPENSABLE**(se harán evaluaciones).
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L3 Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Lotus Suites USA A tiempo completoL3 Support Engineer (Python & MongoDB)Location: Mexico (Onsite)Employment Type: ContractExperience Level: Mid-Level experience (3+ years)Industry: Banking / Investment Banking / Financial Technology (FinTech)Note:Candidates must have experience with Python and MongoDB.About usWe are a leading global financial services firm providing a wide range of solutions...
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Java Technical Support Analyst L3
hace 7 días
Ciudad de México, Ciudad de México gsb A tiempo completoImportant IT company At the Latin American level, growth requires:L3 Support JavaJob descriptionExp: 7-10years hands on Development, L3 and/or L2+ who is ready to pick up L3 part.Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring)Advanced level experience to work with multi server/Tier: Tomcat,...
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L3 Support Specialist
hace 1 semana
Ciudad de México NTT DATA A tiempo completo**Req ID**:227739 We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de M\u00e9xico (MX-CMX), Mexico (MX). Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing Participate in Requirements gathering, design and implementation by collaborating closely with all the...
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L3 Support Java
hace 7 días
Ciudad de México, Ciudad de México GSB A tiempo completoImportant IT company At the Latin American level, growth requires:L3 Support JavaDescriptionExp: 7-10years hands on Development, L3 and/or L2+ who is ready to pick up L3 part.Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring)Advanced level experience to work with multi server/Tier: Tomcat, Jbosss,...
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Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Fortinet A tiempo completoDescriptionSkills & Qualifications· Typically requires field sales experience· Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.· Understanding of TCP/IP, routing protocols, L2/L3 switches· Security products firewalls, IPSec,...
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Technical Support Engineer
hace 3 semanas
Ciudad de México Fortinet A tiempo completo**Job duties and responsabilities**:- Advanced troubleshooting on the full range of Fortinet products- Collection, analysis and change recommendations of configuration information- Collection and analysis of customer network information- Collection and initial analysis of packet trace information- Recommend corrective actions based on analysis- Provide...
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L3 Support Specialist
hace 3 semanas
México Eclerx A tiempo completo**L3 Support Specialist**This is a development and support role where you will not only diagnose problems but code solutions.**Duties & Responsibilities**:- Support role diagnosing and fixing coding issues within defined SLAs- Extract diagnosis information from UNIX logs - must be comfortable with UNIX navigation and shell scripting- Act as a key engineer to...
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Technical Support Engineer
hace 4 semanas
Ciudad de México Fortinet A tiempo completoProvide basic troubleshooting on the full range of Fortinet products to our clients in Latin America**Responsibilities**:- Medium to advanced troubleshooting on the full range of Fortinet Data Analytics products such as FortiGate to name a few.- Collection, analysis and change recommendations of configuration information- Collection and analysis of customer...
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Technical Support Engineer
hace 3 semanas
Ciudad de México Fortinet A tiempo completo**Responsibilities**:- Collection, analysis, and change recommendations of configuration information- Collection and analysis of customer network information- Collection and initial analysis of packet trace information**Job Experience / Abilities Required**- Experience in a technical support role in a networking/security company or equivalent education-...
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Technical Support Engineer
hace 1 semana
Ciudad de México Fortinet A tiempo completoProvide basic troubleshooting on the full range of Fortinet products to our clients in Latin America **Responsibilities**: - Collection, analysis, and change recommendations of configuration information - Collection and analysis of customer network information - Collection and initial analysis of packet trace information **Job Experience / Abilities...