Manager, Customer Service, Mexico
hace 3 semanas
Plexus is a Network Marketing company and our mission is to enhance the health and happiness of those who support, promote, and use Plexus products. Plexus is passionate about doing it the way it could be done and should be done but rarely is.Plexus is seeking outstanding individuals, who like working in a collaborative environment, getting the job done right, and empowering others.To assure that the Ambassador’s Services Operations Department (Call Center) provides excellent, timely, accurate, and professional customer service to our Ambassadors (local and international) as they relate to the MLM industry, mainly Hispanic and English market segments, and our internal customers.**Job Duties**:- Evaluate and implement all administrative processes that will facilitate the proper management of Ambassadors personal information related to their MLM independent business.- Identify and recommend improvements in conjunction with corporate IT department that will help the ASO Department to provide and/or improve our local and international customer service.- Help increase orders and revenues through the Ambassador Services department worldwide, by implementing the global strategies.- As business evolve, identify all areas/departments (local and international) that need to be developed/created in order to better serve our Ambassadors population worldwide.- Manage department’s budget to maximize resources.- Makes sure the Ambassador Services Department is multicultural and sensibly oriented when providing service and that procedures adapt to the market segment accordingly.- Commit to working together as one team, exceed service expectations by developing positive relationships and treat others with value and respect always.- Exhibit an honest and committed effort to delivering as promised, never compromising quality.- Achieve individual and team goals. Meet deadlines with the resources provided and never compromise ethical standards.- Seek opportunities for personal and professional development. Attend all company required training and actively participate in development conversations with managers.- Contribute to the overall growth and success of Plexus by embracing the Plexus core values:- We are One Plexus.- We are accountable.- We get the job done right.- We empower others.**Minimum Qualifications**:- BA degree in any of the following areas: Administration, Psychology, Finance, Marketing, Sales- Minimum 5 years management experience within a customer contact, sales center or call center environment (preferable within the MLM industry).- Excellent oral and written communication skills.- Must be bilingual (English/Spanish).
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Customer Service Manager
hace 2 semanas
Guadalajara, Mexico Metropolitan Area ICL Group A tiempo completoCustomer Service Manager, North AmericaJob DescriptionAs the Customer Experience Manager, you will oversee customer relationships across North America, leading and training the Customer Experience Specialists. Responsibilities include managing orders, coordinating deliveries, updating customer accounts and the sales team, resolving inquiries, maintaining CRM...
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Customer Service Representative
hace 6 días
Guadalajara, México Micro Commercial Components (MCC) A tiempo completoAbout the job MCC has extensive experience in the manufacturing and delivery of high-quality semiconductors products, including extensive marketing and sales network throughout the world: Americas, EMEA, Asia We are looking for Customer Service Representative (CSR), based in Guadalajara, Mexico. The MCC CSR interact with customers to handle inquiries,...
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Service Delivery Manager It
hace 1 semana
Guadalajara, México Human Access A tiempo completoService Delivery Manager Position Overview: We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative...
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Service Delivery Manager It
hace 1 semana
Guadalajara, México Human Access A tiempo completoService Delivery ManagerPosition Overview:We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative...
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Bilingual Customer Service
hace 1 semana
Guadalajara, México JH Mexico A tiempo completo¿Tienes experiência en **Customer Service y/o Logística**? Te invitamos a formar parte de nuestro equipo y desarrollar tu carrera profesional. **Beneficios**: - Sueldo **Competitivo** _(según experiência)_ - Vales - Bonos - Prestaciones de Ley - **Prestaciones Mayores**: - Seguro de gastos Médicos - Seguro de vida - Fondo de...
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CPFR & Customer Service Manager
hace 3 días
Guadalajara, Jalisco, México Cornerstone México A tiempo completoDesde Cornerstone Group, firma global de Executive Search y Headhunting líder en el mercado, con más de 35 años de experiencia y presencia en más de 40 países, apoyamos a uno de nuestros clientes en la búsqueda de un CPFR & Customer Service Manager.¿Cuáles serán tus responsabilidades en este rol?Liderarás al equipo de CPFR para impulsar la...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers’ perspective showing empathy.• Active listening...
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Customer Service Specialist
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers’ perspective showing empathy.• Active listening...
