Customer Service
hace 1 semana
**What are you going to do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?**Order Processing- Order input in SAP (different order types)- Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)Backorder monitoring and order management- Monitor the customer backorders in conjunction with Customer, Warehouse, Supply & Demand, Credit Control, Purchase and Forwarder.- Maintenance of planned shipping days (delays, customer requests, etc)- Handle customer order cancellations (DOA)- Monitor call-off ordersEnquiry handling- Handle customer questions on deliveries, delays, problems, etc.- Follow-up on pending basic quotes- Coordinate approach with Inside/outside sales representativeCustomer care- Handle customer questions effectively and in a service-oriented manner- Follow up on actions requested in sales representatives call reports- Inform customers about changed delivery times and equivalent productsFiling & miscellaneous- Keep customer details and price agreements up-to-date.- Collect, share and document leads, projects, competitor detailsWhat are we looking for?- Customer-oriented experience with a focus on details- PC skills - MS office- Communication and interpersonal skills- Problem-solving - SAP (desirable)
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Customer Service Representative
hace 1 semana
Tlalnepantla, México International Flavors & Fragrances A tiempo completoAre you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world craves. We are now...
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Customer Service Representative
hace 2 semanas
Tlalnepantla, México International Flavors & Fragrances A tiempo completoAre you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet?Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world craves.We are now seeking...
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Customer Service
hace 3 días
Tlalnepantla, México AAF - Power & Industrial A tiempo completo**Who We Are**:AAF International is a global leader in the design and manufacture of Air Filtration Systems, Acoustic Systems and associated products and services. Supplying to markets such as the Gas Turbine (Oil & Gas / Power Generation), Engine, Nuclear and Industrial Air Pollution Control sectors.We are part of a global powerhouse that uses Filtration to...
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Customer Service
hace 2 semanas
Tlalnepantla, México Te Connectivity A tiempo completoThe Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE.The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the...
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Customer Service
hace 2 semanas
Tlalnepantla, México TE Connectivity A tiempo completoThe Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the...
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Customer Service Representative
hace 1 semana
Tlalnepantla, México Transplace de Mexico Global A tiempo completoDescription Planner has the important role of planning, routing, and executing a truckplan. Operational and financials-based thinking through load planning activities. Responsible forworking directly with the driver planner to coordinate in service and scheduled home times.**PRIMARY JOB ACCOUNTABILITIES**:CSR has the important role of planning, routing, and...
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Customer Service Supervisor Flavors
hace 2 semanas
Tlalnepantla, México International Flavors & Fragrances A tiempo completoIFF is growing and we are looking for a dedicated and passionate individual to join our Customer Service team!As the Customer Service Supervisor, you will guarantee purchase orders deliveries to customers and being the intermediary between the plant and customers for local deliveries, solve issues for day-to-day activities, supervise the due dates of the...
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Customer Service Specialist I
hace 4 semanas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Specialist I
hace 3 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Specialist Ii
hace 2 semanas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...