Claims Representative
hace 4 semanas
Important:Seguros Confie in Tijuana is Hiring Claims RepresentativesConfie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business. Some examples are Freeway, One Source, Bluefire, and over the years, we have grown and acquired more companies such as SCRAM, First Acceptance, Assured Health, among others.We are an extension of this business located in Tijuana. This past year, we have grown from 1,500 employees to over 1,800, and we even have plans to open another site in Mexico.Be the Voice of Support - Join Us as a Claims Intake SpecialistAre you ready to be the first line of defense in helping customers solve their problems? As a Claims Intake Specialist, you'll be handling calls and processing claims, making a real impact from the moment you pick up the phone.What will you do?- Be the first to act: When an incident happens, you'll be the calming voice that takes the crucial first steps, collecting important details and setting the stage for resolution.- Guide customers with confidence: You’re the trusted expert who gathers essential information, ensuring a smooth claims process from start to finish.- Make a difference every day: Each call gives you the opportunity to bring relief and support to someone in need.Why this role is exciting?- Fast-paced and dynamic: Every call is different, keeping you sharp and engaged- Impact lives in real-time: You’ll be helping customers through some of their toughest moments with care and empathy.- Growth opportunities: Build your career with us, as this role opens doors to advancement and new challenges.Ready to make an impact, one call at a time? Join us and be the person customers rely on when it matters mostSchedule:Training: Monday to Friday, 8:00 AM to 5:40 PMOperations: 7:00 am to 5:00 pm or 8:00 am to 6:00 pm Sunday and Tursday Off (The operating schedule rotates each week, with the day off alternating between Saturday, Friday, or Thursday)**Requirements**:- Proficiency in both English and Spanish (B2 level)- Basic computer and typing skills- Must have valid Mexican documents- Call Center or Claims-related experience is preferredWe Offer:Standard Benefits:Christmas Bonus (Aguinaldo)Profit Sharing (Utilidades)Paid Vacation DaysVacation PremiumDeath Benefit FundPaid Paternity LeavePaid Marriage LeaveWeekly payroll via direct deposit with Banco SantanderAdditional Perks:Paid Training (with Bonus)Productivity BonusReferral BonusAdditional Paid Days OffPrivate Medical Insurance for you and your familyINFONAVIT/FONACOT Federal Housing Credit ProgramIMSS Health ServicesSavings Fund & Voluntary Savings PlanRewards and Recognition ProgramOpportunities for career growth within the companyEmployee Discounts on tuition with local universitiesDiscounts with participating local businessesConvenient location with access to public transportation
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Claims Service Representative
hace 3 semanas
Tijuana, México Paradigm Management Co A tiempo completo**VACANTE BILINGÜE**Favor de SOLAMENTE aplicar si tu **nível de inglés es avanzado y resides en TIJUANA.VACANTE PRESENCIAL.****We are looking for a proficient CLAIMS SERVICE REPRESENTATIVE who is motivated to professionally grow and excel with the company.This role is responsible for maintaining the highest level of strong communication skills and enjoy...
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In-Person Insurance Claims Data Entry Specialist
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completoAn insurance company is seeking customer service representatives in Tijuana.This role involves assisting customers with their insurance claims over the phone and performing data entry related to incident reports.Candidates must reside in Tijuana or Rosarito and assess their English proficiency.The position offers a weekly pay of $6,000 MXN alongside...
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Claims Bilingual Agent
hace 2 días
Tijuana, México Integon Service Co. A tiempo completo**Primary Purpose**: Responsible for conducting property loss and damage claims, including document processing, orders and reviews. Responsible for responding to a high volume of inbound calls and providing efficient and quality customer service regarding property damage claims. Support borrowers and contractors by providing them with detailed information on...
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Claims Call Center Specialist
hace 4 semanas
Tijuana, México Integon Service Co. A tiempo completo**Position Onsite in Tijuana Only****Primary Purpose**:Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action. Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on facts of loss, documenting...
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Claims Call Center Specialist
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completo**POSITION ONSITE IN TIJUANAN ONLY****Primary Purpose**:Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action.Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on facts of loss, documenting...
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Claims Call Center Specialist
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completo**Position fully Bilingual and on site in Tijuana Only****Primary Purpose**:Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action. Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on facts...
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Claims Bilingual Agent
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completo**Primary Purpose**:Responsible for conducting property loss and damage claims, including document processing, orders and reviews.Responsible for responding to a high volume of inbound calls and providing efficient and quality customer service regarding property damage claims.Support borrowers and contractors by providing them with detailed information on...
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Claims Reporting Representative
hace 2 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Claims Bilingual Agents
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoWhat does a Claims FNOL bilingual agent do?First, what is FNOL? It stands for "First Notice Of Loss". Our Claims bilingual agents are the providers of assistance and gathering a sinister information through the telephone (like where, when, how, etc), to those people that unfortunately have suffered a sinister and need us to help them covering the claim....
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Claims Reporting Representative
hace 2 días
Tijuana, México Integon A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...